Lexus of Concord - Service Center

They were very helpful and friendly and I was out of there in a reasonable amount of time. I will definitely bring the vehicle back to them for future service needs. there in a reasonable amount of time. I will definitely bring the vehicle back to them for future service needs. More

They took me on time and finished the service by the agreed upon well. Received a call when work was completed. All employees that I had contact with were friendly and helpful. agreed upon well. Received a call when work was completed. All employees that I had contact with were friendly and helpful. More

A very nice dealership and everyone that works there are very pleasant and friendly. The waiting room is very clean and comfortable while waiting for my vehicle being repaired. very pleasant and friendly. The waiting room is very clean and comfortable while waiting for my vehicle being repaired. More

Service today was great. They took time to answer some questions about the navigation system. I was in and out in the time estimated. They washed the car as well. questions about the navigation system. I was in and out in the time estimated. They washed the car as well. More

As usual, excellent service by Brian and the whole service crew at Lexus Concord. Our family has been going to them for service for 15 years and they are truly dedicated to customer needs. service crew at Lexus Concord. Our family has been going to them for service for 15 years and they are truly dedicated to customer needs. More

Lexus Concord always gives very efficient, professional service. Their staff in the service department is excellent. Not only do they try to get you in and out quickly, they stand behind their work. I’ve d service. Their staff in the service department is excellent. Not only do they try to get you in and out quickly, they stand behind their work. I’ve dealt with many different service advisors and they have all been great. More

Staff are very courteous , helpful and the place is COVID safe , they follow the health ordinances . And they update you with what your car needs safe , they follow the health ordinances . And they update you with what your car needs More

Excellent serviceGratitude for the experience Would Excellent service Gratitude for the experience Would recommend to anyone who had or intends to buy a Lexus. Will always drive to seek their serv Excellent service Gratitude for the experience Would recommend to anyone who had or intends to buy a Lexus. Will always drive to seek their service More

Excellent experience w/ Nathan. Timely check-in, courtesy shuttle service and Nathan's explanation and advise were all exceptional. Only suggestion - at times its difficult to get thru to the general service shuttle service and Nathan's explanation and advise were all exceptional. Only suggestion - at times its difficult to get thru to the general service telephone number - often being sent into voicemail. This does, unfortunately impact perception of service. More

Routine maintenance ended with having to have car towed back to dealer for dealer created problem. 30 miles tow. No vehicle for 2 days. Late back to dealer for dealer created problem. 30 miles tow. No vehicle for 2 days. Late More