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Lexus of Concord - Service Center

Concord, CA

4.8
379 Reviews

379 Reviews of Lexus of Concord - Service Center

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June 12, 2024

Лекс Provide wonderful job for my 10,000 mile check up and tuneup for my Lexus NX 450! Thank you, Bill for always being there and providing a Fantastic service! More

by Jamilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Jun 12, 2024 -

Lexus of Concord responded

Jamilia, we're delighted to hear that Bill and the team at Lexus of Concord provided fantastic service for your 10,000-mile check-up! Thanks for sharing your experience with us.

May 01, 2024

OUTSTANDING Service and careful attention to my questions/observations. Been using them for decades. Hope to continue doing so More

by urpme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill H
May 02, 2024 -

Lexus of Concord responded

We're so glad to know that you've been with us for decades at Lexus of Concord! Your continued trust and support mean a lot. We look forward to serving your automotive needs in the future too!

April 28, 2024

Service was excellent,I will continue to be a customer at Lexus of Concord.My service advisor,Nathan,was excellent. More

by Gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
Apr 29, 2024 -

Lexus of Concord responded

Gregg, we're delighted to know that Nathan and the team at Lexus of Concord provided excellent service. We look forward to serving you again in the future!

April 22, 2024

Everybody was Courteous and friendly. The process was easy and efficient. My questions were answered completely help me make a decision to get the best deal. More

by Pofy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 23, 2024 -

Lexus of Concord responded

We're glad to know you had a positive experience with our team at Lexus of Concord. We always aim for efficiency and full transparency in helping customers make the best decision. Thanks for your review!

April 21, 2024

I just had my first service appointment. It was wonderful. The service area was immaculate. The Service Advisor Nathan was very personable and arranged for shuttle service to/friom the ne More

by Jazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan,Ryan
Apr 22, 2024 -

Lexus of Concord responded

We're delighted to know your first service appointment at Lexus of Concord was a positive one! It's great that Nathan and our team could provide you with excellent customer care. We look forward to seeing you again for future services. Enjoy the ride in your freshly-cleaned vehicle!

April 20, 2024

This dealer takes care of its customer Nathan is the best advisor they have im glad they always take care good care of me More

by alvarop41510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Apr 22, 2024 -

Lexus of Concord responded

We're delighted to know that Nathan and our team at Lexus of Concord have been able to provide you with top-notch service. Thank you for your kind words—we appreciate it!

April 01, 2024

The staffs are very polite they make you feel welcome . I really appreciate you all. More

by Pascualjennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
Apr 01, 2024 -

Lexus of Concord responded

There is nothing better than a great review. Thanks for giving Lexus of Concord your business, Jennifer!

March 28, 2024

Service dept. does a good job. Nick Cavalier generally always handles our business and always does a great job. He is personable and knowledgeable and gives straig More

by rnpayt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 28, 2024 -

Lexus of Concord responded

We're glad to know our service department, especially Nick, has been able to provide you with great assistance at Lexus of Concord. We appreciate your feedback and look forward to continuing the good work!

February 27, 2024

Great customer service. Nick Cavahlo was great as mt service adviser. Car was returned clean and washed More

by Garfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cavahlo
Feb 27, 2024 -

Lexus of Concord responded

We're glad to know you had a great experience with Nick and our team at Lexus of Concord. Thanks for highlighting the excellent customer service, we appreciate it!

February 22, 2024

I was very satisfied with the service performed on my 2006 Lexus GX 470. Bill Hammond’, the service advisor was prompt and professional. Service was excellent. More

by reneasiain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Feb 22, 2024 -

Lexus of Concord responded

We're glad to know you had a satisfying experience with Bill and our team at Lexus of Concord. We strive for promptness and professionalism in all that we do! Thanks for your feedback!