Lexus of Concord - Service Center

Very professional and knowledgeable,would love to see him again on my next scheduled maintenance ,he explained all the things be done on my 30.000 miles ,schedule,that it will take more hours to work,, that again on my next scheduled maintenance ,he explained all the things be done on my 30.000 miles ,schedule,that it will take more hours to work,, that I will be given a loaner More

Great service, Nicholas was very friendly and helpful. The dealership was very clean and organized. For me was pleaser to be there. I’m going to recommend this dealership. The dealership was very clean and organized. For me was pleaser to be there. I’m going to recommend this dealership. More

Top notch. Professional, quick and quiet. The best. Clean waiting area and plenty of coffee and snacks. Way to go. Am I at 25 words? Clean waiting area and plenty of coffee and snacks. Way to go. Am I at 25 words? More

Both my Service Associate and the Administrative Service Assistant were extremely polite and professional. They kept me informed during the entire process and they were very accommodating. Assistant were extremely polite and professional. They kept me informed during the entire process and they were very accommodating. More

It doesn’t fix my problems The door luck automatically It doesn’t fix my problems The door luck automatically even my key in the car. Create the other clicking sound I have to make the other appoin It doesn’t fix my problems The door luck automatically even my key in the car. Create the other clicking sound I have to make the other appointment to fix this problems More

By far my favorite Lexus Dealership, Bay Area.Normally By far my favorite Lexus Dealership, Bay Area. Normally work with Shane. He great always professional and smiling.. Love to see kids school art on th By far my favorite Lexus Dealership, Bay Area. Normally work with Shane. He great always professional and smiling.. Love to see kids school art on the walls of his office More

I was due for 55000 mile service, made an appt. they had more car ready on time and clean and the cost was only $60. Nice! more car ready on time and clean and the cost was only $60. Nice! More

Brought my Lexus IS250 at LEXUS Concord for Service and some issues with the car and I’ve never been so satisfied..Brian Passmore was superb..Would definitely recommend Concord LEXUS to my friends and rela some issues with the car and I’ve never been so satisfied..Brian Passmore was superb..Would definitely recommend Concord LEXUS to my friends and relatives. More

Poor Service Didn't fix the problem the first time and the problem they wanted to fix didn't have anything to do with the original problem. I purcchased a battery Didn't fix the problem the first time and the problem they wanted to fix didn't have anything to do with the original problem. I purcchased a battery from the parts department a few days earlier and they wouldn't to tell me I had a battery problem. After telling the service department I had just purchased a new battery from their parts department they had me come in to prove it rather than verifying it from the parts department. Plus I still had the new battery box in my trunk but that wasn't good enough, I had to bring in a receipt. The actual problem with the car ended up being a new computer part. I could only obtain the part from a Lexus dealer and I feel ripped off -- total bill over $900.00! More

Excellent service. Good job well done always get what I want. I am very happy to be there every time I need a service. I feel I am at home. want. I am very happy to be there every time I need a service. I feel I am at home. More