Lexus of Concord - Service Center

Efficient & respectful Jeff Johnson & Pat Barnhouse always give great service. I feel confident my car will be serviced with skill & professionalism when they are in contro Jeff Johnson & Pat Barnhouse always give great service. I feel confident my car will be serviced with skill & professionalism when they are in control. Other employees I have met have been courteous & helpful as well. Thanks! More

Very satisfied Good care for customers. Good work. And right on schedule. A pleasant experience that I’ll be comfortable with repeating. Sorry I can’t say more Good care for customers. Good work. And right on schedule. A pleasant experience that I’ll be comfortable with repeating. Sorry I can’t say more More

Service Bryan was very efficient. He verified parts were available for our problem, before speaking with us. Price of this service was about 50 % higher t Bryan was very efficient. He verified parts were available for our problem, before speaking with us. Price of this service was about 50 % higher than we had expected prior to our visit. More

I was late due to an accident, and they still did my 25k It was the time limit, and they checked what i wanted. Also they cleaned my lexus, nice, thank you It was cheaper than the sacramento dealer ship It was the time limit, and they checked what i wanted. Also they cleaned my lexus, nice, thank you It was cheaper than the sacramento dealer ship More

Super service Brought my car in time and finish the recommended service hour less than promise completion time. Service agent Jeff, was very good, attended to what Brought my car in time and finish the recommended service hour less than promise completion time. Service agent Jeff, was very good, attended to what need to be done and provided all I need including a loaner car so I can attend to my business while waiting for my car to be done. He explained to me the result of the safety inspection and expectation. Thank him so much.. More

exellent You guys do really good with all our services. Thank you!! We are there often. Every time service is same exellent. We definitly come back all the tim You guys do really good with all our services. Thank you!! We are there often. Every time service is same exellent. We definitly come back all the time. More

Air conditioner repair Our RX350 needed a new Ac unit. They supplied a loaner vehicle for the entire wk our car was in the shop at no additional cost Our RX350 needed a new Ac unit. They supplied a loaner vehicle for the entire wk our car was in the shop at no additional cost More

Truly outstanding service It’s always a pleasure to have my GX serviced at Lexus of Concord, very professional with no B.S. They make it a great experience. It’s always a pleasure to have my GX serviced at Lexus of Concord, very professional with no B.S. They make it a great experience. More

Quick and through. I’ve never had a negative experience in 10 years. The service staff seem aware of time constraints and if it will take longer they anticipate. I’ve never had a negative experience in 10 years. The service staff seem aware of time constraints and if it will take longer they anticipate. More

Philip is awesome 👏 Philip Stravers fixed the following on Two of our Lexus vehicles: * recall on SC 430 coupe (2002). * located two other issues (unknown to us). This Philip Stravers fixed the following on Two of our Lexus vehicles: * recall on SC 430 coupe (2002). * located two other issues (unknown to us). This is exactly what we hoped for in a quality service organization. * now the 17 year old SC 430 coupe drives like new! * recall on our 2010 GX 460 SUV. * located one other issue (unknown to us “service and Shocks “). Again, this is exactly what we hope for in a quality service organization. We’re very pleased with your service ... especially with Philip.... and we will be back ! More