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Lexus of Concord - Service Center

Concord, CA

4.8
379 Reviews
Call Service Center (800) 745-6957

379 Reviews of Lexus of Concord - Service Center

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February 21, 2024

Concord Lexus provides prompt, friendly and knowledgeable sales and service. I enjoy visiting this dealership, it’s always a pleasant experience. More

by teresamaes59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Stacey
Report | Print
Feb 21, 2024 -

Lexus of Concord responded

It's wonderful to know you've had consistently pleasant experiences at Lexus of Concord. We strive for prompt, friendly service and we appreciate your positive feedback. See you next time!

February 16, 2024

Love bringing my car to Lexus of Concord Jeff is wonderful to work with. Best service ever More

by rrpooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Feb 16, 2024 -

Lexus of Concord responded

We love to hear you're always in great hands with Jeff! Thanks for trusting Lexus of Concord with your vehicle needs.

February 11, 2024

Everyone so helpful. Easy in and out. Washed my car before returning it to me! More

by gerrywood2461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 12, 2024 -

Lexus of Concord responded

Gerry, it's wonderful to see the Lexus of Concord team provided you with five-star service. Thank you for sharing and we look forward to next time!

February 07, 2024

Norma is always friendly, professional, accommodating and a pleasure to work with. She is an asset to this dealer. More

by fanatic_borax.0z
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Gonzalez
Report | Print
Feb 07, 2024 -

Lexus of Concord responded

We're so glad to know that Norma has been consistently providing you with excellent service here at Lexus of Concord. We'll make sure your kind words reach her! Thanks for the review and we look forward to serving you again soon.

February 05, 2024

Norma in the Service Department is the best! Friendly, courteous, and always has me in and out in no time. More

by julielyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
Report | Print
Feb 06, 2024 -

Lexus of Concord responded

Julie, it's great to know that Norma in our Service Department made your visit a breeze! Thanks for choosing Lexus of Concord and leaving this wonderful review.

February 03, 2024

Great service at this location and Norma is a wonderful service advisor. I would recommend getting your Lexus serviced here. More

by fgamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
Report | Print
Feb 05, 2024 -

Lexus of Concord responded

We're glad to know you had a great experience with our service advisor at Lexus of Concord. Your recommendation means the world to us! Safe travels!

January 15, 2024

Mr.Johson is a great service advisor representing Lexus dealership in Concord.He has been very accomodating and supportive in meeting my vehicle repair needs. Kaz More

by Kaz Takata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson,service advisor
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Jan 16, 2024 -

Lexus of Concord responded

Kaz, we're delighted to know that Mr. Johnson was able to assist you with your vehicle repair needs at Lexus of Concord. We appreciate the positive feedback!

January 13, 2024

Excellent, able to get appointment without any problem. Good service, service advisor Nick is great. Will come back again. More

by meddavid4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
Report | Print
Jan 14, 2024 -

Lexus of Concord responded

We're glad to know you had a great experience with our service advisor, Nick! Thanks for choosing Lexus of Concord and we look forward to seeing you again.

January 11, 2024

Excellent service! Quick and very friendly stuff! Additionally car washing service for free! Thanks a lot! More

by Arsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Jan 11, 2024 -

Lexus of Concord responded

Arsen, we're delighted to know you had an excellent experience at Lexus of Concord! We always aim for efficient and friendly service. Enjoy the clean car!

December 15, 2023

My service adviser, Nathan, has been the best. He’s always available when I have a service need and makes sure only the necessary maintenance is done. More

by Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
Report | Print
Dec 15, 2023 -

Lexus of Concord responded

Parker, it's great to know that Nathan has been there for you when needed at Lexus of Concord. We appreciate your feedback and look forward to serving any future needs!

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