379 Reviews of Lexus of Concord - Service Center
We go to Lexus of Concord for maintenance on our car. Friendly, helpful service reps and employees. They don't aggressively try to upsell on services and new items, which is refreshing. They focus on pro Friendly, helpful service reps and employees. They don't aggressively try to upsell on services and new items, which is refreshing. They focus on providing solid service, which is what brings me back. More
Always friendly, never pushy with services. Bill always explains why he thinks something is necessary for my SUV. I always feel like my car has been thoroughly gone over and I feel safe driving Bill always explains why he thinks something is necessary for my SUV. I always feel like my car has been thoroughly gone over and I feel safe driving it after I’ve been to the dealership. It’s a nine year old vehicle so it could have issues, but they take such good care of it. It never does.. More
5K miles service was completed in due time promised. Service rep Jeff was nice and answered all my questions I asked him in regards to maintenance skeds. Service rep Jeff was nice and answered all my questions I asked him in regards to maintenance skeds. More
Service writer Nathan was courteous and informative. Lexus of Concord is my go to place for service and accurate diagnosis of any service my RX330 may need. Lexus of Concord is my go to place for service and accurate diagnosis of any service my RX330 may need. More
I had my 5k mile servicing completed. Work was completed by the estimated completion time. My car was returned to me washed and clean inside and out. Great service and customer interac Work was completed by the estimated completion time. My car was returned to me washed and clean inside and out. Great service and customer interaction. I highly recommend this dealership for your service needs. More
Minor maintenance was performed. Came in under 2 hours which was appreciated. Nick, our service rep. always does a great job, listens well and explains reasonable solutions. Excellen Came in under 2 hours which was appreciated. Nick, our service rep. always does a great job, listens well and explains reasonable solutions. Excellent inter personal skills. Highly recommend. More
Called on Monday for appointment, was able to come in the following day for regular maintenance. I like to wait rather than return later. Generally they wait is 2 hours—today it was about 1:50. Great dealers following day for regular maintenance. I like to wait rather than return later. Generally they wait is 2 hours—today it was about 1:50. Great dealership and my advisor, Nathan Sundita, is knowledgeable and personable. More