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Lexus of Concord - Service Center

Concord, CA

4.8
379 Reviews
Call Service Center (800) 745-6957

379 Reviews of Lexus of Concord - Service Center

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June 10, 2023

Excellent service and staff are very friendly and helpful. Free bottled water and dough nuts are great. Service advisor Nathan has done a great job. More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Sandino
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Jun 12, 2023 -

Lexus of Concord responded

We appreciate your 5-star review, Jun! It's great to read about your friendly and helpful experience with us here at Lexus of Concord. We'll be sure to let Nathan know of his excellent work in assisting you. Thank you for choosing us as your preferred service center.

May 31, 2023

Professional and fast. Lexus does great work and I am satisfied. Thank you Lexus Dealership More

by Moniee99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Jun 01, 2023 -

Lexus of Concord responded

When a Lexus of Concord customer says words like this, we know we're doing things right! Thank you for sharing this wonderful praise!

May 17, 2023

This dealership always exceeds my expectations. From quality of work, customer service, transportation support to the best donuts around. They work fast and I don’t ever feel as I’m being upsold. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carvahlo, walter
Report | Print
May 18, 2023 -

Lexus of Concord responded

Lynn, thank you for the review! We are so glad to hear that you had such a successful service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

April 24, 2023

Great service from Nick and the entire service team. Service was quick and efficient, completing service ahead of schedule. More

by Tewight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Apr 25, 2023 -

Lexus of Concord responded

Thank you for the review! We are so glad to hear that Nick delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Concord!

April 15, 2023

This dealership is great ,Nathan is awesome to work with and definitely helped me out with my Lexus ! More

by Billy Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Apr 19, 2023 -

Lexus of Concord responded

We appreciate your five-star review, Billy! Nathan and the team at Lexus of Concord are thrilled to hear that they could assist you with your Lexus. Thank you for choosing us and we hope to see you again in the future.

April 01, 2023

Helpful and very courteous staff. Answered any and all questions and the maintenance was done in a timely manner. More

by niners20
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Apr 03, 2023 -

Lexus of Concord responded

Thank you for the review! We appreciate your business and hope to see you back again at Lexus of Concord. Safe travels!

March 31, 2023

Trustworthy and reliable. Great service. Kept me informed of the problem and solved the issue More

by yamillet.cardinale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Apr 03, 2023 -

Lexus of Concord responded

Our team is always happy to help you out! Thank you for supporting Lexus of Concord and we will see you next time!

March 27, 2023

Excellent service department. They were fast and efficient. Bill promised less than a 2 hour wait and delivered. The customer waiting area offers free bagels and donuts. Super More

by Mamaluna628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill and Walter
Report | Print
Mar 28, 2023 -

Lexus of Concord responded

We are glad to hear that Bill and the team provided outstanding service work. Thank you for trusting Lexus of Concord with your vehicle!

March 15, 2023

Always on time and clear service information. Always confirms service expectations and asks if any issues to be addressed. More

by snagata1971.sn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ccc
Report | Print
Mar 16, 2023 -

Lexus of Concord responded

We really appreciate your continued business nad your confidence in our work! Thank you for choosing Lexus of Concord and for sharing your support. Drive safely until we see you again!

February 23, 2023

I am always please with the customer service I receive every time I take my car for maintenance service. I needed a ride back to work and Bill made the arrangements right away. My car needed a wash and More

by Gisselle Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Feb 24, 2023 -

Lexus of Concord responded

Thanks for the great review! We love hearing that the team here at Lexus of Concord was nice to work with. We appreciate your trust in us to assist you, and we'll see you again next time!

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