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Lexus of Concord - Service Center

Concord, CA

4.8
379 Reviews

379 Reviews of Lexus of Concord - Service Center

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January 20, 2023

Nathan was exceptional as always! We exceeded expectations, got me in as soon as I arrived, and finished my vehicle before the promised time! Doesn’t get any better than that! More

by Andrewk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NATHAN THE MAN SUNDITA
Jan 23, 2023 -

Lexus of Concord responded

We're thrilled you enjoyed working with Nathan here at Lexus of Concord! Thank you so much for the supportive feedback. We hope to work with you again down the road!

January 07, 2023

Solved an ongoing problem at no cost to us! Very organized service dept. Knew what to look for and provided the fix. More

by tedandbarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Jan 07, 2023 -

tedandbarb responded

Xx

Jan 09, 2023 -

Lexus of Concord responded

Thanks for the 5-star review of Lexus of Concord! We are thrilled to have your trust and business.

December 29, 2022

Wonderful service, always on time, good workers and work, yummy coffee and donuts while you wait! More

by June k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Dec 30, 2022 -

Lexus of Concord responded

June, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

December 07, 2022

Excellent job! Everything that I asked was performed to the best knowledge of the advisor. More

by soul7nest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
Dec 07, 2022 -

Lexus of Concord responded

Thank you for the great review of Lexus of Concord! We hope you have an awesome day!

November 15, 2022

Always good service, honest, never attempts to oversell. Thank you Norma & Jeff- my service advisors. More

by Staceysanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma & Jeff
Nov 15, 2022 -

Lexus of Concord responded

Thank you for this great review, Stacey! We are grateful for your continued trust in us here at Lexus of Concord! Norma and Jeff will appreciate your words.

November 13, 2022

Great service, friendly staff. Had a chance to drive a beautiful loaner while my car was repaired. Prices at the only sweet back, especially as they raise them noticeably! More

by Sozaha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
Nov 14, 2022 -

Lexus of Concord responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

November 11, 2022

Low key approach and answers questions with the proper amount of detail. Fairly priced on service performed. My experience with them has been very positive over the years. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Gonzalez
Nov 14, 2022 -

Lexus of Concord responded

Thank you for this positive feedback, Steve. The Lexus of Concord team is grateful to have you as a client. We look forward to working with you again down the road!

November 08, 2022

My problem with the car was taken care of immediately. The service consultant was very friendly and helpful. The very next day my car was fixed. I’m very satisfied about the service. More

by ania55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill,Hammond
Nov 09, 2022 -

Lexus of Concord responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Lexus of Concord with your vehicle's care! Safe travels.

November 01, 2022

Lexus of Concord is awesome. My service advisor Jeff Johnson was above and beyond. He was very efficient, courteous, and honest. I would definitely recommend Jeff Johnson and Le More

by Steveestrada123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Nov 02, 2022 -

Lexus of Concord responded

We are so happy to hear you had a great service experience at Lexus of Concord! Thank you for the shoutout to Jeff, and we hope to see you again!

October 20, 2022

Service at Concord Lexus is great! Always easy to get in and work is completed timely. More

by julielyster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma
Oct 20, 2022 -

Lexus of Concord responded

Thank you for the review! We are glad to hear that you're a satisfied customer of Lexus of Concord. See you next time!

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