Lexus of Edison

Great Dealership and Salesperson I purchased an older model, pre-owned truck from Lexus of Edison. The truck was in outstanding condition, both in condition, both inside and out. Our I purchased an older model, pre-owned truck from Lexus of Edison. The truck was in outstanding condition, both in condition, both inside and out. Our salesman, Darryl Newman, returned my initial call inquiring about the vehicle, was there to assist me when I arrived, and took great care of us during the buying process. I had one small issue when I got the truck home and he saw to it I received a check for the part so I could take care of the issue myself. I would highly recommend the dealership and Mr. Newman. More

Awesome service and great people Went in because we got an advert to trade in our Lexus for a new one in the May event. Worked with Stefani and she was awesome! Took a lot of time to Went in because we got an advert to trade in our Lexus for a new one in the May event. Worked with Stefani and she was awesome! Took a lot of time to answer our questions and go on a test drive for one of the cars we were looking at. We were so impressed by her and the deal she was able to get us we left with a new RX 350 L. More

Will never consider going again!!! The worst customer service ever (not limited to car dealers) I had in America. Been to this place couple of weeks back to try a used car. All ab The worst customer service ever (not limited to car dealers) I had in America. Been to this place couple of weeks back to try a used car. All about only the sales guy: The level of information about cars was to the lowest it can be. Don't know even what my 6 year old kid knows the difference between 2013 and 2014 or later models in the car I was looking for. I had to push him for a test drive. After the drive, forget about letting me back into the showroom, he just stood in front of the car and wanted to cut the deal right there. In the sense, he did not want me to go back in there sit and negotiated. You cannot believe the answer to my following question Q: 'So, xxxxx is the price...what is the best you can do about it? Ans: Nothing. His body language was always to let me go away. I can just think of few reasons for his behavior: He thought I just browse around and test drive. I did not seem like the one who can buy a Lexus. May be by looking at my very old Kia? He did not like me. If you have no luxury car already and stepping out from a car like mine, please be far away from this place. He did not give any further chance to rate about other things though!!! More

good service good experience after a bad one. John Van Ness is a class act. They should give him a raise. I would recommend going to see him. good experience after a bad one. John Van Ness is a class act. They should give him a raise. I would recommend going to see him. More

Thanks Darryl Newman! Very pleasant, hassle-free experience purchasing my car from Lexus of Edison. My sales rep, Darryl Newman, was kind and knowledgable, and he even put Very pleasant, hassle-free experience purchasing my car from Lexus of Edison. My sales rep, Darryl Newman, was kind and knowledgable, and he even put up with my Uncle who heckled him a bit...lol Only thing that would stop me from purchasing my next Lexus from LOE is the fact that I live in Trenton. Thanks again Darryl and LOE! More

Dale Johnson I decided to look for a new car after I finished paying off my previous car, it was time. I went back to where I bought my first car and found the sam I decided to look for a new car after I finished paying off my previous car, it was time. I went back to where I bought my first car and found the same friendly face ready to help me again. My sales person, Dale Johnson, was extremely helpful, professional and kind. Everyone dreads dealing with a car salesperson, I actually enjoy it because of Dale. He is patient and listens to what your needs are verses pushing the sale on you. He was able to recommend and find the exact match for me and I couldn't be happier. I left with a 2017 GS F Sport, what a car! I can honestly say that if Dale was not the sales person I'm not sure I would have bought the car - there was no pressure, just a smooth transaction with a true professional, Thank You Dale, I love my car! More

Larry got the job done fairly I hate going to buy cars but my experience with Lexus of Edison and my salesman Larry was terrific. We looked through inventory and found the perfect I hate going to buy cars but my experience with Lexus of Edison and my salesman Larry was terrific. We looked through inventory and found the perfect car. There was no pressure and I always felt like I was being treated fairly. Two thumbs up for Larry and Lexus of Edison...Highly recommended More

Great customer service I recently bought my 2017 Lexus IS from Gregory Samuels. And the experience was amazing. We worked everything. Over the phone Gregory gathered alll I recently bought my 2017 Lexus IS from Gregory Samuels. And the experience was amazing. We worked everything. Over the phone Gregory gathered alll the information over the phone and had the vehicle ready for my arrival. I was in and out of the dealership within a few short hour during which we went over the vehicle got a tour of the facility. It was such a smooth experience that when my lease is due back I will return without hesitation. More