
Lexus of Edison
Edison, NJ
Filter Reviews by Keyword
By Type
591 Reviews of Lexus of Edison
Dale Johnson at Lexus of Edison is great! I finally decided to lease my car and I went to Lexus of Edison. My family has been dealing with Dale Johnson for quite some time, and after having al I finally decided to lease my car and I went to Lexus of Edison. My family has been dealing with Dale Johnson for quite some time, and after having all types of cars, I decided to give Lexus a try. Alas, I am totally happy with my decision!!!! I LOVE my car. Dale Johnson was extremely helpful, very efficient, and it was an extremely smooth and streamlined process that made me want to come back again and choose Lexus. It was a very comfortable, friendly, welcoming atmosphere - - it was not just about a sale which was really important! More
Excellent Had a great experience at Lexus of Edison. Came in with a tire issue which turned out to be a nail. I had thankfully purchased the tire and wheel insu Had a great experience at Lexus of Edison. Came in with a tire issue which turned out to be a nail. I had thankfully purchased the tire and wheel insurance which Dan Mercado at the time of purchase had suggested so they replaced my tire with a brand new one. Cheers to Dan Mercado for convincing me to purchase that !!!! They took care of it and I'm one happy customer. Thanks Lexus of Edison !!!!!! More
Wayne Gross ! Let me tell you guys I have a Lexus ISF 2008 you know a lil old nothing big deal and I have been going to this dealer ship for a while including way b Let me tell you guys I have a Lexus ISF 2008 you know a lil old nothing big deal and I have been going to this dealer ship for a while including way before Wayne became service Manager and if tell you he would do everything in his power to help you out ! Believe it because multiple times I haven't had my appointment and when I do am late ... I don't mean to be but my working schedule isn't really the best and they work around it ! I haven't bought any new Lexus not because I don't want to ! Trust me but if i do it's going to be from Lexus of Edison this guy goes an inch a mile and a state to help you with any of your Lexus problem ! I highly recommend him ! Thanks Lexus of Edison for having him I like the fact that any service am at good hands ! More
Good Sales executive Lexus of Edison gave me a fantastic deal for me new Lexus RX350. Dale Johnson is an excellent salesperson and was able to help me get the right choice Lexus of Edison gave me a fantastic deal for me new Lexus RX350. Dale Johnson is an excellent salesperson and was able to help me get the right choices for my needs and budget. I never imagined buying a car would be so easy. I had planned to take a Saturday morning drive to various dealers, evaluate several brands and then evaluate what I wanted based on the best available offers. What I did instead was I entered Lexus of Edison, met with Dale and came out with a car. Best decision ever and I'm very happy with the professionalism and quality of the purchase. Great service and wish them the best. More
"The making of a loyal customer" I got my second Lexus yesterday in three years both times with the help of Dale Johnson. The first time I dealt with him he earned my trust in many m I got my second Lexus yesterday in three years both times with the help of Dale Johnson. The first time I dealt with him he earned my trust in many many ways, one is straight forward pricing. He has a vast knowledge in Lexus line of product. He is not a typical sales person, most sales person after a sale you won't hear from them again. Dale called me and e-mailed me numerous times to make sure I didn't have any concern regarding my SUV. I'm planning to seek his help again soon..... More
Above and beyond We have dealt with Dale Johnson at Lexus Of Edison since 2010. Any questions or concerns that we may have had were always answered promptly and with We have dealt with Dale Johnson at Lexus Of Edison since 2010. Any questions or concerns that we may have had were always answered promptly and with a smile. I recently needed to know something very important regarding our new car and needed the answer on the spot. I got in touch with Dale and although it was his day off he was able to quickly and accurately supply me with the important information I desperately needed. This shows the integrity and true concern Dale has for his customers, even long after the sale of the car is a done. He is truly a professional who takes his work seriously and values his customers immensely. More
Great Experience all around- Lexus of Edison This was my first Lexus experience and all around my husband and I were thoroughly impressed from the moment we walked in. The Sales reps did not bug This was my first Lexus experience and all around my husband and I were thoroughly impressed from the moment we walked in. The Sales reps did not bug us and we were able to look around and tell the receptionists when we were ready to take the test drive. Dale, our Sales rep was very personable, professional and explained all the features. I did not feel he was rushing us and answered all my questions. I was honest and said I wanted to test drive a few other SUVs before making my decision.The team did not call me consistently or send me numerous emails as other dealerships did. I was back to the Lexus dealership within the week and leased the RX. We met Justin and Danny from the Finance team and they were great as well. We did not walk out of the dealership until 10:30 on a Friday night so they all stayed late to help us. I know they were getting a sale but I did not feel that way. Overall, it was a wonderful experience and I will continue to tell friends and family about it and am so happy with my new car! More
Service Excellence_Chris Young Chris Young was exceptional in actively listening to my needs. What I found to be most impressive about Chris is his ability to remain present and eng Chris Young was exceptional in actively listening to my needs. What I found to be most impressive about Chris is his ability to remain present and engaged during our time together. Chris was friendly, had a sense of humor, relaxed and operated with a sense of integrity. I appreciate his mannerism and demeanor. My time spent at the Lexus of Edison, New Jersey was nothing short of a "Service Excellence" experience. Thank you, Chris. Best of success to you for a solid end of the month win! #OneTeam! exceptional in his ability More
New GS 350 - Ted H. In PA Started looking for a new GS 350 about a month ago . Made inquiries to a number of Lexus dealers in PA, DE, MD and NJ. Chris Young at Lexus of Ediso Started looking for a new GS 350 about a month ago . Made inquiries to a number of Lexus dealers in PA, DE, MD and NJ. Chris Young at Lexus of Edison was the most responsive and helpful. He was also patient with me. I chose to drive 100 miles to get a car from Chris. More
GREAT JOBTHANKS AGAIN KEEP UP THE GOOD WORK.AND HAD A CAR WAITING FOR ME MADE MY LIFE SO MUCH EASYIER. LOOKING FOR NEW TRUCK 2017 SEE YOU SOON!! KEEP UP THE GOOD WORK.AND HAD A CAR WAITING FOR ME MADE MY LIFE SO MUCH EASYIER. LOOKING FOR NEW TRUCK 2017 SEE YOU SOON!! More