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Lexus of Fort Myers

Ft Myers, FL

Overview
Reviews
4.7
821 Reviews
Call Dealership (239) 481-9797
View Awards

14200 South Tamiami Trail

Ft Myers, FL

33912

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Showing 821 reviews

August 07, 2025

They have always done a good job. I had a 10:00 appointment and got in at 10. Was told it would take 2 hours and it took 2 hours and 15 minutes. More

by jimbuchanan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name. Was supposed to meet with Noah but he had a client.
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August 07, 2025

Friendly, professional and efficient staff and service with today’s service appointment. Easy to work with More

by jimpatburnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoffman
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August 06, 2025

Service was excellent! Noah was awesome! Checked out & corrected some small issues! See you for next service!! More

by shireymargie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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August 05, 2025

Have been using this dealership for many years. It has recently been sold by the scanline family to this new auto group. Wasn’t sure how the service appointment would go for an oil change. I was ve More

by Deborah Williams
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Bavender
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Aug 06, 2025 -

Lexus of Fort Myers responded

Hello Deborah, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2025

Slow service, no personal attention, not the same since Glen Conway left this dealership recently More

by Mez33_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Sao
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Aug 06, 2025 -

Lexus of Fort Myers responded

Thank you for your honest feedback. We’re sorry to hear that your recent experience did not meet your expectations. We understand how much of an impact familiar and trusted team members like Glen can have. While change can be difficult, we remain committed to providing attentive and timely service. If there’s anything we can do to make things right or improve your next visit, please don’t hesitate to reach out. Lexus of Fort Myers service team, (239) 497-9950

August 05, 2025

Afternoon appointment for an oil change and alignment which I was told would take about 2 hours, I got home 5 hours later. No explanation or apologies given. The white interior of my vehicle and steering More

by Maburtmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
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Aug 06, 2025 -

Lexus of Fort Myers responded

Maburtmd, we will never knowingly disappoint you. We are very eager to work on making things right. Unfortunately, we are unable to contact you with the limited information on this post. Please reach out directly to our service manager, Sam Jones, at (239) 497-9904 or reach him at samueljones@group1auto.com so we can assist.

August 04, 2025

Service appointment scheduling was very quick and easy. Service adviser was very knowledgeable and accommodating. Over all great first experience. More

by Beachball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
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Aug 06, 2025 -

Lexus of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 04, 2025

Dan my service representative takes good care of me and listens to what I have to say. The few issues I have had with my vehicle he has taken care of them quickly. More

by britboy2005
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoffman
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Aug 06, 2025 -

Lexus of Fort Myers responded

Hello, we're happy you found Dan to be so supportive during your experience here at Lexus of Fort Myers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2025

The most comfortable experience you can have when buying a car. My sales person Michael Diaz-Granados is a absolutely excellent! More

by Lvarsogea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Diaz-Granados
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Aug 06, 2025 -

Lexus of Fort Myers responded

Hello, thank you for your kind review; we are happy to pass along your comments to Michael here at Lexus of Fort Myers! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2025

Courteous, on time, no upsell. Sarah was a great service writer. Waiting area ok. Price fair More

by Tmazermd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Aug 06, 2025 -

Lexus of Fort Myers responded

Hello, thank you for your kind review; we are happy to pass along your comments to Sarah here at Lexus of Fort Myers! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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