Lexus of Fort Myers
Ft Myers, FL
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Efficient and Personable. There were numerous people to attend to me, unlike some businesses that are cutting staff and have customers waiting to be helped. There were numerous people to attend to me, unlike some businesses that are cutting staff and have customers waiting to be helped. More
Ben, Service Advisor was so polite and professional to work with. Some conversation about things in common was pleasant and got my 60,000 mile maintenance completed quickly. Great Service! work with. Some conversation about things in common was pleasant and got my 60,000 mile maintenance completed quickly. Great Service! More
We had an excellent experience working with Terry at Lexus of Fort Myers. He was courteous, knowledgeable, and professional. I’d buy my best car from Lexus or Fort Myers because of the experience Terry Lexus of Fort Myers. He was courteous, knowledgeable, and professional. I’d buy my best car from Lexus or Fort Myers because of the experience Terry created for us. More
Dan is my service advisor and he truly cares about his clients. He is responsive and communicates well throughout the process. Paul provided the valet services and he is very nice. He understood a conce clients. He is responsive and communicates well throughout the process. Paul provided the valet services and he is very nice. He understood a concern I pointed out when my car was returned and he made it right. More
They always go above and beyond to make you happy. The staff from start to finish treat you like you are the most important person in the world. The staff from start to finish treat you like you are the most important person in the world. More
I have been servicing my UX with Ft Myers Kexus for several years now and even replaced my older model with the newer model of the UX with a purchase from their dealership. My experience with my servi several years now and even replaced my older model with the newer model of the UX with a purchase from their dealership. My experience with my service consultant, Dan Hoffman, has been wonderful. He is always upbeat and professional and guides me on the right services due for my car. My car always comes back cleaned and ready to go with any and all maintenance needs handled properly. The added perk of easily having access to a loaner car when the service time is longer than 2 hours really helps me manage my schedule as well. More
Service was fine no concerns- however I put in my notes of appointment that I wanted to know approximate trade in value of my vehicle- and I also told service writer the same and he asked if I wanted a sal of appointment that I wanted to know approximate trade in value of my vehicle- and I also told service writer the same and he asked if I wanted a sales person to engage - and I replied yes. I sat in waiting room for 2 hrs while car was having brakes replaced and nobody ever approached me. I guess they don’t want to help clients upgrade their purchases More
Staff is always courteous and knowledgeable. I’ve had Lexus for many years and customer service beats other dealers every time in my experience. I’ve had Lexus for many years and customer service beats other dealers every time in my experience. More



