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Lexus of Fort Myers
Ft Myers, FL
1,496 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 29, 2026
Service here is exceptional! Shout out to Sam and Steph! Everyone is so pleasant! They work with me and help keep me going with my busy schedule! Shout out to Sam and Steph! Everyone is so pleasant! They work with me and help keep me going with my busy schedule! More
by LKW
Employees Worked With
Sam, Estefania Cathell
April 29, 2026
The service dept “van” was very professional and worked hard to meet and exceed our expectations the service manager “Sam” is exactly who every company have to be customer facing. He is the reason we will hard to meet and exceed our expectations the service manager “Sam” is exactly who every company have to be customer facing. He is the reason we will keep buying Lexus brand More
by Rrbunn57
Employees Worked With
Sam
April 28, 2026
First service visit since dealership traded hands. (Scanlon to Lexus of FM) and not a good outcome. People there were great however the service preformed needed improvement. Received oil change & tire (Scanlon to Lexus of FM) and not a good outcome. People there were great however the service preformed needed improvement. Received oil change & tire rotation at cost & 30 point check as part of service. Drove car home & woke up next morning to huge oil leak on garage floor! Yikes! Called dealer & scheduled revisit to correct problem. (Loose gasket around oil filter.) Aaron, service director handled the revisit and problem was corrected. Changing oil is pretty standard procedure so we were puzzled as to why this would happen. Again, people were great, execution of the service was not so great. Strike 1! More
by Dana
Employees Worked With
Ben Brewster - service rep, Aaron Pless
April 25, 2026
Everyone is super friendly and welcoming. Everything was taken care of quickly and efficiently. We are very happy with the service. Thank you! Everything was taken care of quickly and efficiently. We are very happy with the service. Thank you! More
by liliabyrd
Employees Worked With
Benjamin
April 24, 2026
ETHAN SINGH, thank you for your professionalism! You we're not my Service Tech but your customer service was exceptional to close out my invoice. Thank you for acknowledging me the moment I walked You we're not my Service Tech but your customer service was exceptional to close out my invoice. Thank you for acknowledging me the moment I walked in. For all my future appointments will be definitely request, Ethan! More
by toyabfelston
Employees Worked With
Ethan Singh
