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Lexus of Fort Myers
Ft Myers, FL
1,767 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,767 reviews
October 24, 2026
Multiple calls to service department dropped call, hung up on second call, third call no answer. Service agent was pleasant and helpful traveling from Naples to fort Myers I need to know if my vehicle is r up on second call, third call no answer. Service agent was pleasant and helpful traveling from Naples to fort Myers I need to know if my vehicle is ready More
by Pgoodrow
Employees Worked With
Glenn Bischoff, Estefania Cathell, Steven Lasker
October 24, 2026
Smooth sailing through the servicing of our 2025 ES, from making the appointment to getting a loaner to driving away fully satisfied. Thanks Dan Hoffman and all the service crew. making the appointment to getting a loaner to driving away fully satisfied. Thanks Dan Hoffman and all the service crew. More
by joanfer5
Employees Worked With
Dan Hoffman
October 23, 2026
My Lexus RX is an ‘05 and I still take it to the dealer for service. I have never done this with any other car I have owned, but this is different. There’s a saying that it’s the people who make the diff for service. I have never done this with any other car I have owned, but this is different. There’s a saying that it’s the people who make the difference and that’s what it is here. I mainly go for oil changes but, when there’s a major issue, they always take care of me and I don’t feel the cost is outrageous. It’s very possible that I could find a better deal somewhere else, but there’s a huge amount of benefit from being able to trust the people and what they are telling you. I’ve even checked out there explanations and they always check out. I like the people I deal with there, Dan Hoffman is my Service Advisor and I trust him like a brother. On the rare occasion when I have an issue, I feel secure in knowing that it will be resolved. You cannot pay enough for peace of mind these days, and that’s if you can find it at anll, and at Lexus of Ft Myers, it’s a positive bargain. More
by hjden
Employees Worked With
The guys checking in cars for service., Susann Nogales, Aaron Pless, Seth Ruttencutter
October 22, 2026
Buying a new car is very stressful. But,,, meeting and dealing with Jenna really made the experience great. She is professional, smart and has a great personality. Knows how to please But,,, meeting and dealing with Jenna really made the experience great. She is professional, smart and has a great personality. Knows how to please the customer😇. Her supervisor, Dan was also awesome to work with. We had a little snag and the two of them made everything work out perfectly! More
by mary.susko
Employees Worked With
Jenna sales, Dan Gm, Seth Ruttencutter
October 22, 2026
Service manager gets no stars. Instead of addressing my concerns he deflected and made everything my fault. He actually told me if I dont talk nice, don't know what he meant, I sh Instead of addressing my concerns he deflected and made everything my fault. He actually told me if I dont talk nice, don't know what he meant, I should take my business elsewhere. I bought the car at this dealership. More
by Victoryvape
Employees Worked With
Vann Salter
October 22, 2026
They were very polite, answered any questions I had, very relaxed atmosphere, and explained the process. Kept me updated on the progress of my vehicle. relaxed atmosphere, and explained the process. Kept me updated on the progress of my vehicle. More
by margeva614
Employees Worked With
Dan Hoffman
