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Lexus of Fort Myers

Ft Myers, FL

4.8
1,165 Reviews

14200 South Tamiami Trail

Ft Myers, FL

33912

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Showing 1,165 reviews

November 01, 2025

This is the first experience I’ve had since Scanlon sold out. My salesman, Drew, was outstanding. I was disappointed they ran a credit report despite me paying cash. I just don’t like credit inquiries on my More

by djknee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susann Nogales, Drew Williams, Dan Hoffman
Nov 19, 2025 -

Lexus of Fort Myers responded

Thank you for sharing your feedback. We are glad to hear that Drew and Dan took great care of you. Regarding the credit inquiry, we understand your concern. While some processes are standardized, we agree it should have been explained clearly, especially for a cash purchase. We appreciate the feedback and will review it with the team to ensure better communication moving forward. While the ownership has changed, much of the same trusted team is still here and more prepared than ever to deliver the five star experience you expect. We appreciate your business and hope to continue earning it with each visit. Lexus of Fort Myers management team, (239) 497-9900

October 31, 2025

Easy to make service appointment. Work done as requested in a reasonable time Service Consultant carefully explained what work would be completed. More

by Deano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant at coffee station in waiting lounge was most helpful , Estefania Cathell
Nov 02, 2025 -

Lexus of Fort Myers responded

Hi Deano, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2025

Nice employees. Everything went smoothly and efficiently from start to finish. Did not try to upset anything. More

by rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steph
Nov 03, 2025 -

Lexus of Fort Myers responded

Hello Rhonda, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2025

Good service, nice people very clean and a professional operation. I have been a customer for years. More

by Tmike97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoffman
Oct 31, 2025 -

Tmike97 responded

Dan Hoffman is the best service adviser that I have ever dealt with. He is a professional at his job, honest, knowledgeable about the Lexus product and mindful of me as a customer and of my time. You are fortunate to have this gentleman in your employ.

October 30, 2025

Loved my experience with Lexus of Fort Myers, they definitely went the extra mile! Jacob Shaffer went above and beyond! More

by ssiaprilharris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Shaffer, Susann Nogales
Nov 02, 2025 -

Lexus of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

October 30, 2025

My maintenance man was extremely nice and explain everything to me. Will ask for him again. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Nov 02, 2025 -

Lexus of Fort Myers responded

Hi Patricia, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2025

Very good communication. Happy with price quoted for the amount of service we were receiving. Completed service in time quoted. More

by Rmccosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Sao
Oct 31, 2025 -

Lexus of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2025

Vaan was friendly, helpful and very efficient. He assisted my service appointment, as my original agent (Steph) was currently so lunch. Steph definitely lacked in communication. I tried to call he More

by MiMi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaan , Estefania Cathell
Oct 31, 2025 -

Lexus of Fort Myers responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2025

I very happy with Lexus of Ft Myers. I live in Ft Myers but always seemed to have purchase automobiles in Naples or Punta Gorda….until I went to Lexus. Now I have two cars, and will purc More

by Ed m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Soodeen 5 stars) , Drew Williams
Oct 31, 2025 -

Lexus of Fort Myers responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2025

Very accommodating. Got me in for an oil change immediately. Customer waiting not so nice. More

by Tweeety213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Oct 30, 2025 -

Lexus of Fort Myers responded

Hello, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

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