
Lexus of Fort Myers
Ft Myers, FL
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Have been using this dealership for many years. It has recently been sold by the scanline family to this new auto group. Wasn’t sure how the service appointment would go for an oil change. I was ve It has recently been sold by the scanline family to this new auto group. Wasn’t sure how the service appointment would go for an oil change. I was very happy with the appointment. More
Afternoon appointment for an oil change and alignment which I was told would take about 2 hours, I got home 5 hours later. No explanation or apologies given. The white interior of my vehicle and steering which I was told would take about 2 hours, I got home 5 hours later. No explanation or apologies given. The white interior of my vehicle and steering wheel were covered in filth and oily finger smudges. I’m hoping this is not indicative of the new ownership’s standards. Our expectations of a Lexus dealership were not met here. More
Dan my service representative takes good care of me and listens to what I have to say. The few issues I have had with my vehicle he has taken care of them quickly. listens to what I have to say. The few issues I have had with my vehicle he has taken care of them quickly. More
Service appointment scheduling was very quick and easy. Service adviser was very knowledgeable and accommodating. Over all great first experience. Service adviser was very knowledgeable and accommodating. Over all great first experience. More
My sales person Michale was awesome, he was helpful and very professional throughout the whole sale. My family and I spoke greatly about him to our friends and other family members. I have never experience very professional throughout the whole sale. My family and I spoke greatly about him to our friends and other family members. I have never experienced such a great experience with a sales person in my entire life. Thanks you Michale for all that you do. More