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Lexus of Fort Myers

Ft Myers, FL

4.8
1,408 Reviews

14200 South Tamiami Trail

Ft Myers, FL

33912

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Showing 1,408 reviews

August 04, 2012

I have worked with Denise for the last 5 years. I have always found her to be knowledgeable and very accomodating. I would definitely recommend her to anyone that is purchasing a car. She makes the car More

by mtsizemore98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 02, 2012

It was a pleasure to deal with Billy Dunn. He did everything possible to get to where we needed to be to buy our new Lexus!!! He is a down to earth guy with a great personality and a good sense of h More

by ed scolamiero
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Dunn
August 01, 2012

Doug was awesome everyone I deal with at this location is always so friendly and easy to deal with. I love my new car and enjoy doing business at Scanlon Lexus. More

by kmagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Cahn
July 31, 2012

***********Addendum to my previous Review: The General ***********Addendum to my previous Review: The General manager William Smith gave me a courtesy call to follow up on my experience with the dealershi More

by vmadi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Smith, Susann Nogales
Jul 31, 2012 -

Lexus of Fort Myers responded

VMADI, My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Shaun Volkmann e-Commerce Manager

Aug 03, 2012 -

Lexus of Fort Myers responded

I believe my General Sales Manager had a chance to speak with you. We value any feedback (good or bad), and wish we were able to meet your expectations. Please take a moment to revise your reviews on Cars.com, Yelp, and DealerRater. Shaun Volkmann e-Commerce Manager

July 30, 2012

My transaction with Billy took all of 48 hours, I never left my home. I told him exactly what I wanted via telephone, told him what the Naples Lexus was offering -- he beat it and he delivered it to me th More

by fcavaseno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Dunn
July 30, 2012

From the moment we walked in the door, we were greated and asked if we wanted to see anyone special. Several months ago we had stopped at Scanlon, just looking. Doug saw us and talked with us about the ne More

by NSlagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Cahn
July 28, 2012

I came into the Lexus dealership a year and a half ago. It was a pleasure walking into Lexus and meeting Billy Dunn. What a breath of fresh air to work with someone who didn't play the back and forth game More

by marijo425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Dunn, Billy Dunn
July 26, 2012

At first, I thought Billy Dunn was this exception in the At first, I thought Billy Dunn was this exception in the occupation of car sales. However, as I have spent more time in the dealership (getting my f More

by troykatie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Dunn
July 25, 2012

Billy's number one concern was customer satisfaction. He was not pushy at all and was straight forward during out dealings. He was so helpful I went back and purchased a second car from him. More

by csmitty28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Dunn
July 22, 2012

Excellent car salesman! He was able to find the car that is right for my family while hitting my budget. I would definitely buy another car from Billy in the future. More

by JoshuaBaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Dunn
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