Lexus of Fort Myers
Ft Myers, FL
Filter Reviews by Keyword
By Type
Showing 1,703 reviews
Had a vibration and rough ride in my daughter’s car. Took it in to have it checked out. Needed wheel balancing and front end alignment. Ben was knowledgeable and great to work with. He communicated pric Took it in to have it checked out. Needed wheel balancing and front end alignment. Ben was knowledgeable and great to work with. He communicated pricing and timeline on the fix. Nice experience. Will ise this dealership again. More
Everyone is pleasant and professional. I appreciate Denis, who explains what needs attention now and in the future. The video summary of the work is terrific! I appreciate Denis, who explains what needs attention now and in the future. The video summary of the work is terrific! More
I visited Lexus of Fort Myers for the first time today. I have owned Lexus vehicles since 2020 and have purchased and / or received services from 5 different dealerships across 3 states during this time. I have owned Lexus vehicles since 2020 and have purchased and / or received services from 5 different dealerships across 3 states during this time. Without a doubt, my experience today with Lexus of Fort Myers was the most pleasant. My Service Consultant, Steve, and Tire Consultant, Frank, were both super down to earth and made me feel comfortable. Even my short interaction with Trey, at the Parts Department, was pleasant and helpful. As a female, we often get mistaken as not knowing much about vehicle maintenance and repair, and not once did I feel that way with Lexus of Fort Myers. They answered all of my questions and gave me straight forward answers. Thanks for the service and look forward to next time! More
Continually superior service. I had the car towed in. Denis called to understand the problem, then called and texted to keep me informed and when it was ready for pickup. I had the car towed in. Denis called to understand the problem, then called and texted to keep me informed and when it was ready for pickup. More
I've given Lexus of Ft. myers a 5 Star rating due too the Excellence of my service advisor Sarah. Sarah is a true Professional & a Exceptional people person. This high prais myers a 5 Star rating due too the Excellence of my service advisor Sarah. Sarah is a true Professional & a Exceptional people person. This high praise is coming from someone who spent my entire life in the Automobile industry. I was Gm.over 4 store's Toyota Lexus Ford & Chevy. If I were still running my store's I'd Steal Sarah & all her Great Talents for my Store's. Thanks again Sarah for the Excellent Service Experience!! More
Great service center at this Lexus dealership. Dan Hoffman took great care of me ! Got a loaner car and gave excellent customer service experience. Dan Hoffman took great care of me ! Got a loaner car and gave excellent customer service experience. More
A very professional organization. My salesman, Gary Behnken, was extremely knowledgeable about the features of the vehicle and guided me smoothly through the purchase process. My salesman, Gary Behnken, was extremely knowledgeable about the features of the vehicle and guided me smoothly through the purchase process. More



