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Lexus of Fort Myers

Ft Myers, FL

4.7
986 Reviews

14200 South Tamiami Trail

Ft Myers, FL

33912

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Showing 986 reviews

July 24, 2025

RC 350 F Sport 15000 mile service went well. Sign in procedure with service advisor was very fast and efficient and the general service time was about 1 1/2 hr with a car wash, so all in all an More

by RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoffman, Wagner Brenes
Aug 01, 2025 -

Lexus of Fort Myers responded

Hello, thank you; we appreciate your feedback! We hope you have a great day!

July 24, 2025

Caring employees. Joel very informative and able to explain service in common sense. Also, when I left the gentleman that delivered my car to leave,,so sorry didn't g More

by Dennis Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None, Joel Sao
Aug 01, 2025 -

Lexus of Fort Myers responded

Hi Dennis, we're happy you found our staff to be so supportive during your experience here at Lexus of Fort Myers. We hope you have a great day!

July 23, 2025

Not as warm and friendly as before. Car washes are minimally clean’, and carwash attendant is not polite nor is he friendly . Waiting room very warm today. More

by Carol Pal
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
It Ryan Soodeen
Aug 05, 2025 -

Lexus of Fort Myers responded

Thank you for your feedback. I am sorry to hear that your recent visit did not reflect the level of warmth and hospitality you previously experienced. We appreciate you bringing the concerns about the car wash and waiting area to our attention. This is not the standard we aim to provide, and your comments will be shared with the team as we work to improve the experience for all of our guests. Lexus of Fort Myers service team, (239) 497-9950

July 23, 2025

Always on time always very honest great employees very friendly very professional would always recommend More

by tinamaria3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germaine Gayle
July 22, 2025

Always fine service, and even better now with better personal customer service in the service office. More

by MelissaARoche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Aug 01, 2025 -

Lexus of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 22, 2025

Pleasant, very friendly, accurate with the service amount everyone was helpful and kind. Appreciate staff availability More

by sfnurse67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoffman, Glenn Bischoff, Luis Ferrer, Aaron Pless, Erik Hillestad, Germaine Gayle, Estefania Cathell, Steven Lasker, Selena Delafe, Joel Sao
Aug 04, 2025 -

Lexus of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Aug 04, 2025 -

Lexus of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

July 22, 2025

Everyone is so efficient and on top of everything. The service dept. was quick getting my oil change done which I really appreciated. More

by jrichards1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, Dan Hoffman
Aug 04, 2025 -

Lexus of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

July 22, 2025

In the pass I had Mr. Robert Bush as my service coordinator. However Mr. Bush retired after a long career. So the dealership assigned me Miss Sarah Goss. Miss Goss is very More

by Carl Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Goss
Aug 04, 2025 -

Lexus of Fort Myers responded

Hi Carl, we're happy you found our staff to be so supportive during your experience here at Lexus of Fort Myers. We hope you have a great day!

July 21, 2025

From getting out of my car, to test driving, trading in my car, and purchasing a new Lexus, it was a pleasant experience. Suzanne in finance was truly a delight to work with. More

by christinabarb15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susann Nogales
Jul 23, 2025 -

Lexus of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2025

Very professional and friendly staff. The work was completed very quickly and the car was cleaned along with a general checkup. More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germaine Gayle
Jul 23, 2025 -

Lexus of Fort Myers responded

Hello Art, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Fort Myers! Feel free to reach out to us if you need anything. Have a wonderful day.

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