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Lexus of Fort Myers

Ft Myers, FL

Overview
Reviews
4.7
1,002 Reviews
Call Dealership (239) 481-9797
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14200 South Tamiami Trail

Ft Myers, FL

33912

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Showing 1,002 reviews

June 28, 2025

My service rep is fantastic but the rest of the dealership has a long way to go. No follow up after purchase. The facility is very worn looking, nothing like the class of the Lexus dealorship in More

by gaylepence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Lasker
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Sep 08, 2025 -

Lexus of Fort Myers responded

Thank you for your feedback. We strive to provide a positive and transparent sales experience, and I regret that we fell short. I’d appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to reach out to me at (239)497-9907 so we can discuss this further.   Robin Francis, General Sales Manager Lexus of Fort Myers | RFrancis1@Group1Auto.com | (239) 497-9907

June 26, 2025

Great service as usual! Especially from Dan Hoffman! I have been dealing with him for many years. I appreciate his knowledge and honesty. Never steers me wrong! More

by doinalittleextra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoffman
Report | Print
Sep 08, 2025 -

Lexus of Fort Myers responded

Hello, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

June 25, 2025

Service was excellent the representative was very polite and knowledgeable. While I waited I had Gary B. Show me some vehicles. Outstanding people at this dealership More

by dan_ro_ga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Behnken, Estefania Cathell
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June 25, 2025

They were very helpful, on time and completed the service in a timely manner. We like our service rep very much. More

by Linney.marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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June 25, 2025

Very helpful , you can stop in with a problem and they help you and take care of you even whenyoudonot ave a appointment. More

by ebb1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikola Klanak, Shaun Volkmann
Report | Print
Sep 08, 2025 -

Lexus of Fort Myers responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 25, 2025

Steve was very attentive Service completed within the time frame advised. The ambiance of the facility is high quality. More

by FINTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Report | Print
Sep 08, 2025 -

Lexus of Fort Myers responded

Hello Fintan, thank you for your kind review; we are happy to pass along your comments to Steve here at Lexus of Fort Myers! Thank you, and have a fantastic day!

June 24, 2025

Online out of state purchase. Responsive service by sales and finance staff. Shared video of car when requested and provided constant updates on sale progress. Shipped car via More

by sc.dorch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josue Colon Rivera, Seth Ruttencutter
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Sep 08, 2025 -

Lexus of Fort Myers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Fort Myers. If you have any further questions, please give us a call. We're always happy to help!

June 24, 2025

I visited the dealership to checkout their 2025 SUV models. My salesman answered all my questions and was very attentive to my preferences. I purchased a 2025 TX 350 and drove it home that same day. More

by hutch3212
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Franki Gomez, Frank Celozzi
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Sep 08, 2025 -

Lexus of Fort Myers responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 23, 2025

Dan is an excellent service advisor to work with and Lexus provides a great experience. . More

by jpdru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Williams, Dan Hoffman
Report | Print
June 22, 2025

My service representative was exceptional. Taking two hours to replace a battery they already knew was bad was not. Your showroom is boring with an absence of color. The floor matches the car More

by Highniteflier
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Williams, Glenn Bischoff
Report | Print
Sep 08, 2025 -

Lexus of Fort Myers responded

Thank you for your honest feedback. We’re sorry to hear about the extended wait time and appreciate you sharing your thoughts on the showroom experience—it’s helpful as we look for ways to improve. We're glad to know you love your Lexus vehicles, and we look forward to welcoming you back in the future. Aaron Pless, Service Director

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