Lexus of Fort Myers

On time great service very thorough communication was updated. Price fair. Steve did a great job updated. Price fair. Steve did a great job More

Very organized and thorough. The service department is welcoming and committed to making your experience enjoyable. They are always on top of your appointments. The service department is welcoming and committed to making your experience enjoyable. They are always on top of your appointments. More

Outstanding Service Experience with Sarah Goss I recently had the pleasure of working with Sarah Goss at Lexus of Fort Myers, and I couldn’t be more impressed. From the moment I arrived, Sarah was w recently had the pleasure of working with Sarah Goss at Lexus of Fort Myers, and I couldn’t be more impressed. From the moment I arrived, Sarah was welcoming, knowledgeable, and genuinely committed to providing exceptional service. She took the time to explain everything clearly, kept me updated throughout the process. Her attention to detail and dedication to customer satisfaction truly set her apart. It’s rare to find someone who combines expertise with such a personable approach. I highly recommend Sarah to anyone looking for top-tier service at Lexus of Fort Myers. She’s a true asset to the team! Thank you!! More

A Cautionary Tale: My Experience with Lexus of Fort Myers For nearly 25 years, I entrusted my Lexus ES 300 to the Scanlon-owned Lexus dealership in Fort Myers. The service was always honest, knowledge Myers For nearly 25 years, I entrusted my Lexus ES 300 to the Scanlon-owned Lexus dealership in Fort Myers. The service was always honest, knowledgeable, and respectful. But since the dealership changed ownership—now called Lexus of Fort Myers—the difference has been night and day. Most of the longtime service staff (many with 15+ years of experience) are gone. I decided to give the new team a chance when I noticed a gasoline smell and suspected a leak. What followed was a nightmare: • I received a video with inaccurate commentary claiming a cracked gas tank and a faulty hose clamp—yet the clamp hadn’t even been removed for inspection. • The repair quote fluctuated wildly, reaching nearly $2,800. • I was given conflicting information throughout the day, and only after insisting did I get my car back—untouched. • The next morning, the service manager called to say they’d repaired the hose and clamp but wouldn’t charge me. Why? “We don’t want a bad review.” I appreciated the gesture, but the trust was broken. Thankfully, I turned to a respected local business I’ve known for decades, which referred me to Walters Automotive. Within hours, they reviewed the video, inspected the hose, and found the real issue: a rodent had chewed a hole in it. No cracked tank. No mystery leaks. Just a straightforward fix—completed the same day for $255.37. I have the damaged hose and photos from both shops. The contrast in service and integrity is staggering. As a senior, disabled woman, I can’t help but wonder if I was seen as an easy target. I’m not one to leave reviews, but I feel compelled to warn others: question everything if you go to Lexus of Fort Myers. They may speak kindly, but their knowledge and transparency are questionable at best. More

This dealership is an amazing and wonderful dealership! They really take care of you, and will bend over backwards to make your deal, and anything else you request for happen. Jake, my sales person, and Ju They really take care of you, and will bend over backwards to make your deal, and anything else you request for happen. Jake, my sales person, and Julio in financing are an amazing team as well along with all the guys in the front and back. I will definitely be back, and highly recommend them for anything Lexus related in the future!!!! More

So far so good on the new ownership. The legacy employees like Dan Hoffman has really kept things feeling comfortable. Dan has been a breath of fresh amongst a lot of new faces! The legacy employees like Dan Hoffman has really kept things feeling comfortable. Dan has been a breath of fresh amongst a lot of new faces! More

They are very kind and accommodating! It’s always a great experience! I recommend them to everyone. It’s always a great experience! I recommend them to everyone. More

It was easy for me to schedule. The communication was great. The work was done expeditiously. The communication was great. The work was done expeditiously. More

I had a very pleasant experience. Steve Lasker is awesome and made sure all my needs were met and that everything was taken care of in a timely manner. Steve Lasker is awesome and made sure all my needs were met and that everything was taken care of in a timely manner. More

The company is easy to work with. Very pleasant, professional employees. Communication and follow-up calls are always addressed. Steven is extremely efficient and followed up on al Very pleasant, professional employees. Communication and follow-up calls are always addressed. Steven is extremely efficient and followed up on all issues. This dealership sets an example for other businesses to follow. More