Lexus of Fort Myers

Excellent customer service from appointment scheduling through service completion. White glove service all the way through service completion. White glove service all the way More

Nico is extremely personable and dedicated to giving me the best service dealership representative that I could ask for. Highly appreciated and recommend. He really took great time and attention to detail the best service dealership representative that I could ask for. Highly appreciated and recommend. He really took great time and attention to detail and went through hoops with management and warranty for benefit to make sure that I was completely satisfied after purchasing 32 Lexus vehicles from the dealership. NICO Certainly knows how to solve the problems that happen in the service department. And after 32 cars i have had quite a few service advisors. But none as good as Nico. He is the best of the best. Nico is the best of the best in the service department Highly recommend.exemplary service Advisor NICO More

Very pleased with the service I received! ! Service advisor Estefania was wonderful! Very thorough and answered all my questions. ! Service advisor Estefania was wonderful! Very thorough and answered all my questions. More

Fort Meyer dealer is the best. Franky help me find the best vehicle with the best price. Dealer usually close at 7 pm, I arrived at 6:30pm but the boss and Franky stayed to finish Franky help me find the best vehicle with the best price. Dealer usually close at 7 pm, I arrived at 6:30pm but the boss and Franky stayed to finish all documents up to 8:30 pm. Then Franky went to vehicle to help me set up for phone and vehicle. He is very nice to take care customer. I highly recommend every to come with Fort Meyers dealer and Franky. More

Dan has been my service tech since my first Lexus many years ago!! He is an awesome asset to your organization. He keeps my coming back to Lexus! years ago!! He is an awesome asset to your organization. He keeps my coming back to Lexus! More

Good selection of the cars we were interested in. Very nice refreshment and waiting areaChad was very helpful in getting the car delivered Susan was great at finance. Very nice refreshment and waiting areaChad was very helpful in getting the car delivered Susan was great at finance. More

I actually went in for a Carwash and came home with a new vehicle. Never any pressure and I had one of the best salesman ever, Frankie Gomez. vehicle. Never any pressure and I had one of the best salesman ever, Frankie Gomez. More

This is the first experience I’ve had since Scanlon sold out. My salesman, Drew, was outstanding. I was disappointed they ran a credit report despite me paying cash. I just don’t like credit inquiries on my out. My salesman, Drew, was outstanding. I was disappointed they ran a credit report despite me paying cash. I just don’t like credit inquiries on my record and it was unnecessary. The only reason I would continue going there is for Drew and my service coordinator, Dan. Otherwise, the process was good. More

Communicative, kind and attentive. Although the part needed for my car was delayed (a lot) they provided me with a sweet loaner. They kept me updated every step of the way. The price I Although the part needed for my car was delayed (a lot) they provided me with a sweet loaner. They kept me updated every step of the way. The price I was quoted was the price I paid- they kept their word and that in my eyes says it all. They even accommodated additional time for me to return the loaner so it was more convenient for me. Great service and great people. Having something wrong with your car is such a bummer. But they made the experience oh so pleasant. More