Lexus of Fort Myers

Service coordinator, Dan is great/funny! Love your entire dealership! Cudos to all the car wash peeps!! Love your entire dealership! Cudos to all the car wash peeps!! More

They always go above and beyond to make you happy. The staff from start to finish treat you like you are the most important person in the world. The staff from start to finish treat you like you are the most important person in the world. More

I have been servicing my UX with Ft Myers Kexus for several years now and even replaced my older model with the newer model of the UX with a purchase from their dealership. My experience with my servi several years now and even replaced my older model with the newer model of the UX with a purchase from their dealership. My experience with my service consultant, Dan Hoffman, has been wonderful. He is always upbeat and professional and guides me on the right services due for my car. My car always comes back cleaned and ready to go with any and all maintenance needs handled properly. The added perk of easily having access to a loaner car when the service time is longer than 2 hours really helps me manage my schedule as well. More

Service was fine no concerns- however I put in my notes of appointment that I wanted to know approximate trade in value of my vehicle- and I also told service writer the same and he asked if I wanted a sal of appointment that I wanted to know approximate trade in value of my vehicle- and I also told service writer the same and he asked if I wanted a sales person to engage - and I replied yes. I sat in waiting room for 2 hrs while car was having brakes replaced and nobody ever approached me. I guess they don’t want to help clients upgrade their purchases More

Staff is always courteous and knowledgeable. I’ve had Lexus for many years and customer service beats other dealers every time in my experience. I’ve had Lexus for many years and customer service beats other dealers every time in my experience. More

As usual exceptional service. Mike was very informative, professional, and pleasant. Everyone is always pleasant. Mike was very informative, professional, and pleasant. Everyone is always pleasant. More

Had a vibration and rough ride in my daughter’s car. Took it in to have it checked out. Needed wheel balancing and front end alignment. Ben was knowledgeable and great to work with. He communicated pric Took it in to have it checked out. Needed wheel balancing and front end alignment. Ben was knowledgeable and great to work with. He communicated pricing and timeline on the fix. Nice experience. Will ise this dealership again. More

Everyone is pleasant and professional. I appreciate Denis, who explains what needs attention now and in the future. The video summary of the work is terrific! I appreciate Denis, who explains what needs attention now and in the future. The video summary of the work is terrific! More

I visited Lexus of Fort Myers for the first time today. I have owned Lexus vehicles since 2020 and have purchased and / or received services from 5 different dealerships across 3 states during this time. I have owned Lexus vehicles since 2020 and have purchased and / or received services from 5 different dealerships across 3 states during this time. Without a doubt, my experience today with Lexus of Fort Myers was the most pleasant. My Service Consultant, Steve, and Tire Consultant, Frank, were both super down to earth and made me feel comfortable. Even my short interaction with Trey, at the Parts Department, was pleasant and helpful. As a female, we often get mistaken as not knowing much about vehicle maintenance and repair, and not once did I feel that way with Lexus of Fort Myers. They answered all of my questions and gave me straight forward answers. Thanks for the service and look forward to next time! More

Arrived earlier than our scheduled appointment. We were met by Ben, our service representative .'He was was very polite and professional. We were met by Ben, our service representative .'He was was very polite and professional. More