Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Freeport

Freeport, NY

Overview
Reviews
Vehicles
4.7
832 Reviews
Contact Dealership
View Awards

70 W Sunrise Hwy

Freeport, NY

11520

Directions

By Type

Showing 832 reviews

June 22, 2025

Professional ,polite,trustworthy ,in time work done ,attentive with senior’s needs,helping , knowledgeable , good advise More

by Larisabelu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
June 17, 2025

The experience was delightful and very professional. I previously went to another dealership ( Acura ) and the experience for 1 1/2 week process was absolutely terrible and exhausting mentally. My husba More

by anniyahawkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clement Corriette
Report | Print
Jun 17, 2025 -

Lexus of Freeport responded

We're so pleased to hear that your experience at Lexus of Freeport was delightful and smooth! Clement and the team are thrilled to have made such a positive impact on your car-buying journey. Welcome to the Lexus family, enjoy every moment with your new vehicle!

June 17, 2025

The Lexus dealership experience was excellent and Clement was very professional and his customer service was excellent. I definitely recommend anyone to go Clement at the Freeport Lexus dealership. I’m. very More

by anniyahawkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clement Corriette
Report | Print
Jun 17, 2025 -

Lexus of Freeport responded

We're delighted to hear about your excellent experience with Clement at Lexus of Freeport! Thank you for recommending us, and we're thrilled that you're happy with your new vehicle. Enjoy the ride!

June 16, 2025

Shenquan is very friendly and very knowledgeable about my vehicle he was able to proficiently guide me through. More

by kukubb
Recommend Dealer
Yes
Employees Worked With
Shenquan
Report | Print
Jun 16, 2025 -

Lexus of Freeport responded

We're delighted to hear that Shenquan provided you with friendly and knowledgeable service at Lexus of Freeport. Thank you for sharing your experience, and we hope you're enjoying your vehicle!

June 13, 2025

Great service. Very prompt appointment. The service advisor was awesome, professional and knowledgeable. The waiting area was clean and stocked with refreshments. More

by wtsac2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Jun 13, 2025 -

Lexus of Freeport responded

We are so glad you enjoyed your service experience! Thanks for leaving us a five-star review, and we'll see you next time!

June 09, 2025

They didn’t fix the problem and I had a bad car wash the violet told me that I need to take my car to a car wash and get a deep cleaning More

by patricafielder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
Report | Print
Jun 21, 2025 -

Lexus of Freeport responded

Patrica, I'm sorry to hear about your experience. We strive for thorough service and it's disappointing that we didn't meet expectations this time. Please reach out so we can address these issues directly with you. Thank you, Michael Mack - Service Manager - 516.992.4100

June 04, 2025

My name is Johnson. I took my Lexus 2025 to Lexus report for service advisor Elizabeth was excellent great also she know what she was doing. Keep me up-to-date on my ser More

by P.Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Elizabeth great job
Report | Print
Jun 04, 2025 -

P.Johnson responded

Lexus from Freeport excellent job by your service woman Elizabeth great service job

Jun 04, 2025 -

P.Johnson responded

I give Elizabeth five out of five star Thank you very much outstanding job

Jun 04, 2025 -

Lexus of Freeport responded

PJ, we're delighted to hear that Elizabeth provided you with excellent service at Lexus of Freeport. Keeping our customers informed and satisfied is a top priority for us. Thanks for sharing your experience!

June 02, 2025

Excellent dealership especially my sales associate Joseph Garcia. I have been leasing car for a long time and z Lexus of Freeport is one of best dealerships on Long Island. Highly recommended More

by partyharv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
Report | Print
Jun 02, 2025 -

Lexus of Freeport responded

Thank you for the high praise! We're delighted to hear that Joseph Garcia and our team at Lexus of Freeport made your leasing experience exceptional. We appreciate your recommendation and look forward to serving you again in the future!

May 29, 2025

Jon was was very affable and very knowledgeable about the inner workings of my vehicle he was able to proficiently guide me through the service process ten out of ten More

by ajm5792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
May 30, 2025 -

Lexus of Freeport responded

We're delighted to hear that Jon provided such knowledgeable and friendly service at Lexus of Freeport! Thank you for sharing your positive experience with us.

May 29, 2025

Elizabeth was very friendly and professional . She explained the type of services offered and provided great customer service More

by Suzwisann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Almonte, Clement Max Corriette
Report | Print
May 29, 2025 -

Lexus of Freeport responded

Ann, we're delighted to hear that Elizabeth provided you with friendly and professional service at Lexus of Freeport. Thank you for sharing your experience!

1
2
...
84