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Lexus of Freeport

Freeport, NY

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Reviews
Vehicles
4.8
949 Reviews
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70 W Sunrise Hwy

Freeport, NY

11520

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Showing 949 reviews

July 14, 2026

My experience was great. Took my car for service and I was treated with respect and professionalism. I had a personal problem and she handled the situation with kids gloves. More

by Flamingorn95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only got Julias’ name
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Jul 14, 2026 -

Lexus of Freeport responded

We’re glad the Lexus of Freeport team handled your situation with care and respect. Thank you for sharing your feedback with our team! We’re here if you need any other assistance.

July 11, 2026

He is so loyal and kind explaining in detail everything so can understand easily I have good experience with him thanks to him. More

by Ladirajsingh6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shen
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Jul 13, 2026 -

Lexus of Freeport responded

Thank you for your kind words! We are so pleased you had a helpful and informative experience with our team, Ladira. We appreciate your business and hope to see you again at Lexus of Freeport.

July 08, 2026

Excellent dealership with lots of beautiful Lexus cars. My sales representative Gabe was the best, professional, knowledgeable, and a nice way about him. More

by Johnb317
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabe the sales representative was outstanding
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Jul 08, 2026 -

Lexus of Freeport responded

John, we never get tired of feedback like this! Thank you for choosing Gabe and the team at Lexus of Freeport. Drive safely, and we hope to see you again down the road!

June 25, 2026

Everyone was so friendly and helpful. Also they kept me informed about my car and services I was getting. More

by tedbear931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
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Jun 29, 2026 -

Lexus of Freeport responded

Thanks for sharing your feedback with us! It's wonderful to know you felt informed and supported during your visit. Your feedback truly made our day, see you next time at Lexus of Freeport, Ted!

June 24, 2026

Professional thorough very clean amenities trustworthy knowledgeable friendly service rep To deal with. Would recommend More

by Pharmd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Henry
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Jun 24, 2026 -

Lexus of Freeport responded

Thank you for sharing your positive feedback about our team and amenities at Lexus of Freeport. We truly appreciate your recommendation!

June 22, 2026

Great, professional, pleasant experience. Salesman Franswa was friendly knowledgeable, and extremely helpful. He made the experience and transaction very easy. Kudos to Lexus of Freeport, a More

by lincon89
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franswa Lichon
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Jun 23, 2026 -

Lexus of Freeport responded

Thank you for the outstanding review! It's great to hear that Franswa made your experience seamless. Enjoy your new car, and we hope to see you again at Lexus of Freeport!

June 18, 2026

Clean, comfortable, informed consultants, who listens to your needs and tries to help you and work with you and your budget. Does not force you into what is not immediately necessary. More

by clint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Report | Print
Jul 06, 2026 -

Lexus of Freeport responded

Clint, thanks for the feedback! We're glad to hear you found our consultants helpful and accommodating. We're always aiming for that 5-star service, is there anything that we could have improved on to ensure a 5-star experience next time? If so, please let us know, as we'd love to discuss this further. Marc Rosenfeld - General Sales Manager - 516-992-4100

June 16, 2026

I didn’t wait wait long and everything was explained to me in words I could understand. More

by Diana.neligan04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Report | Print
Jun 16, 2026 -

Lexus of Freeport responded

We are so happy that our Lexus of Freeport team delivered an excellent experience. Thank you, Diana!

June 04, 2026

Dan very pleasant person always a pleasure nice to have him for my sale report More

by Kishunb926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jun 05, 2026 -

Lexus of Freeport responded

We are so happy that our Lexus of Freeport team delivered an excellent experience. Thank you for your kind words!

June 04, 2026

Very professionally, I did not have to wait beyond my appointed time. Sean reviewed my prior maintenance and explain what he thought might be ready for a replacement. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Jun 04, 2026 -

Lexus of Freeport responded

Danny, thank you for the great review! We're so glad you had a smooth and efficient experience with Sean and the team at Lexus of Freeport. We appreciate your business and hope to see you again!

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