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Lexus of Freeport

Freeport, NY

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Reviews
Vehicles
4.8
946 Reviews
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70 W Sunrise Hwy

Freeport, NY

11520

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Showing 946 reviews

June 25, 2026

Everyone was so friendly and helpful. Also they kept me informed about my car and services I was getting. More

by tedbear931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
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June 24, 2026

Professional thorough very clean amenities trustworthy knowledgeable friendly service rep To deal with. Would recommend More

by Pharmd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Henry
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Jun 24, 2026 -

Lexus of Freeport responded

Thank you for sharing your positive feedback about our team and amenities at Lexus of Freeport. We truly appreciate your recommendation!

June 22, 2026

Great, professional, pleasant experience. Salesman Franswa was friendly knowledgeable, and extremely helpful. He made the experience and transaction very easy. Kudos to Lexus of Freeport, a More

by lincon89
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franswa Lichon
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Jun 23, 2026 -

Lexus of Freeport responded

Thank you for the outstanding review! It's great to hear that Franswa made your experience seamless. Enjoy your new car, and we hope to see you again at Lexus of Freeport!

June 18, 2026

Clean, comfortable, informed consultants, who listens to your needs and tries to help you and work with you and your budget. Does not force you into what is not immediately necessary. More

by clint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
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June 16, 2026

I didn’t wait wait long and everything was explained to me in words I could understand. More

by Diana.neligan04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
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Jun 16, 2026 -

Lexus of Freeport responded

We are so happy that our Lexus of Freeport team delivered an excellent experience. Thank you, Diana!

June 04, 2026

Dan very pleasant person always a pleasure nice to have him for my sale report More

by Kishunb926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jun 05, 2026 -

Lexus of Freeport responded

We are so happy that our Lexus of Freeport team delivered an excellent experience. Thank you for your kind words!

June 04, 2026

Very professionally, I did not have to wait beyond my appointed time. Sean reviewed my prior maintenance and explain what he thought might be ready for a replacement. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Jun 04, 2026 -

Lexus of Freeport responded

Danny, thank you for the great review! We're so glad you had a smooth and efficient experience with Sean and the team at Lexus of Freeport. We appreciate your business and hope to see you again!

May 29, 2026

Lexus of Freeport on Long Island The oil change service I scheduled was not performed. I told I needed a a tire rotation and alignment. I was charged $315 for a service I hadn’t requested My tires were o More

by bmurphy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael, chris
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May 31, 2026 -

Lexus of Freeport responded

I am very concerned to see that we missed the mark on providing you with an exceptional service visit and for the mix-up regarding some charges. If you would be willing to speak with us so that I might make things right for you, I hope that you will get in touch, Michael Mack - Service Manager - 516-992-4100 ext. 5159

May 27, 2026

Great Customer service all around. Sean was very much on top of things, keeping me informed at all times. More

by jvalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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May 27, 2026 -

Lexus of Freeport responded

We're delighted to hear that Sean kept you well-informed and provided great customer service. Thank you for choosing Lexus of Freeport!

May 26, 2026

Excellent service from start to finish Keylana was great and kept her promises. Car was fine promptly,I have 2 Lexus vehicles and I will repeat More

by Jdell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keylana
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May 27, 2026 -

Lexus of Freeport responded

Thank you for your kind words and for choosing Lexus of Freeport. We'll be sure to pass on your appreciation to Keylana. See you next time!

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