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Lexus of Freeport

Freeport, NY

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Reviews
Vehicles
4.7
827 Reviews
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70 W Sunrise Hwy

Freeport, NY

11520

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Showing 827 reviews

January 16, 2024

They were very, very good and aware of what I wanted and gave me what I was looking 3 years ago More

by dnjnsgrdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jan 16, 2024 -

Lexus of Freeport responded

This is what we love to hear! Thank you for supporting Lexus of Freeport with your business and 5-star review!

January 08, 2024

A great place to go if you want to get a car! I was attended by Veronica! She is the best! She was helpful and very patient! She did a great job! Thank you! More

by naira.minossyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica De La Fuente
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Jan 08, 2024 -

Lexus of Freeport responded

Naira, we're delighted to know that Veronica was able to assist you so well at Lexus of Freeport. We appreciate your kind words and hope you enjoy your new car!

January 03, 2024

Fantastic service; Diego saved the day by stepping in while I was waiting for an advidor More

by Ajassin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clement Max Corriette
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Jan 03, 2024 -

Lexus of Freeport responded

We are thrilled to know that Diego was able to provide you with fantastic service at Lexus of Freeport! Thank you for taking the time to leave us a review. Wishing you many safe and happy miles ahead!

December 29, 2023

Excellent customer service and friendly staff. Superb assistance from Joseph! Thank you Joseph for making my experience a great one. More

by Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Dec 29, 2023 -

Lexus of Freeport responded

Shay, we're so glad to know that Joseph provided excellent service during your visit at Lexus of Freeport. Thanks for sharing this positive feedback!

December 28, 2023

To long waiting period for service to be completed. Otherwise, the service was good . Thank You. More

by augueva
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan Agosto
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December 28, 2023

Ari was nice , friendly , take time to talk to me . I will recommend any of my friends who want to buy a Lexus. His manager was amazing . Good job guys. More

by icolagene1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari and, Maximo Arias, Johnathan Agosto
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Dec 28, 2023 -

Lexus of Freeport responded

We're so glad to know you had a positive experience with Ari and our team at Lexus of Freeport! We appreciate your recommendation, and we'll be sure to pass along the kind words. Thanks for choosing us!

December 27, 2023

The dealership is very organized and professional. The representative are diligent about their jobs and do it very to guarantee great customer experience. More

by tfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 27, 2023 -

Lexus of Freeport responded

We're delighted to know you had a great experience at Lexus of Freeport! Our team always aims for top-notch customer service and it's wonderful to see that reflected in your visit!

December 25, 2023

I was very well taken care of, and the issues with my car were addressed. I was given a loaner car because the work took a long time. Everyone was very accommodating. More

by annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Agosto, Anik Rahman
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Dec 26, 2023 -

Lexus of Freeport responded

We're glad to know you felt well taken care of at Lexus of Freeport! It's our priority to ensure your vehicle is in top shape and that any inconveniences are minimized. Thanks for the positive feedback!

December 22, 2023

The representative at Lexus was spouse to call me he didn't call at all. And the oil change take more then 3h. More

by dkakar8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John.
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December 22, 2023

The showroom is state of the art, spacious, and clean. The staff are friendly, polite, and patient. Dawn Stripp, our salesperson, was extremely knowledgeable, pleasant to work with, and did everything More

by Dstrau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Caicedo, Dawn Stripp
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Dec 23, 2023 -

Lexus of Freeport responded

We're delighted to know that you had a great experience with Dawn and Rich here at Lexus of Freeport. Our team is dedicated to providing the best service possible, so it's wonderful to see this reflected in your visit. Thanks for sharing!

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