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Lexus of Freeport

Freeport, NY

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Reviews
Vehicles
4.7
834 Reviews
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70 W Sunrise Hwy

Freeport, NY

11520

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Showing 834 reviews

December 17, 2023

I am very satisfied with your profesional service. I had a nice time . I will recommend it to everyone. More

by 1urszulabreclawska
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clement Max Corriette, Maximo Arias, Freddy Batista, Johnathan Agosto, Sheila T Mancuso, Vivan Midgley, Rigaud Simon, Molly Retinger, Anik Rahman, David Ayuso
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Dec 18, 2023 -

Lexus of Freeport responded

We're so glad to know you had a positive experience at Lexus of Freeport and appreciate your recommendation! Thanks for the review.

December 15, 2023

Excellent service by all. The coffee bar is great. lol. Dealership is very clean and spacious for all. More

by Hemgita80
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Montana, Freddy Batista
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Dec 18, 2023 -

Lexus of Freeport responded

We're glad to know you enjoyed our service and amenities at Lexus of Freeport, including the coffee bar! We strive for a comfortable environment. Thanks for your review!

December 14, 2023

Jeffrey Peralta is a very professional salesman! This is my 6th Lexus and by far he has exceeded every sales person I’ve dealt with in the past. The transition from turning in my previous lexus to m More

by lawmanchetb@msn.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Peralta
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Dec 14, 2023 -

Lexus of Freeport responded

We're delighted to know that Jeffrey exceeded your expectations and made the transition to your new Lexus RX 350 seamless at Lexus of Freeport. We appreciate you choosing us for all six of your purchases! Enjoy the ride in your new car!

December 14, 2023

Working with Natasha Williams has been one of the best car purchasing experiences I've had and I've purchased several cars in the past. She is very professional, yet warm and considerate. Lexus has a grea More

by nada4119
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Natasha Williams
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Dec 15, 2023 -

Lexus of Freeport responded

We're so glad to know that your purchasing experience with Natasha was top-notch! We appreciate the kind words and will definitely pass them along. Thanks for choosing Lexus of Freeport!

December 12, 2023

Felicia and other staff members are very professional however the parts department was very difficult to find someone I waited 1,/2 hr to speak with someone I was unsuccessful More

by nicolejp442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia 10
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Dec 12, 2023 -

Lexus of Freeport responded

We appreciate your feedback and are glad to know that Felicia and our team provided professional service. We apologize for the wait you experienced in our parts department at Lexus of Freeport—we'll work on improving this aspect. Thank you!

December 11, 2023

5 star rating and a big thank you to Ari for helping me find my perfect car “my unicorn” The huge red bow and birthday sign were a nice touch! I smile every time I drive my beautiful Lexus 😊 Happy Holida More

by kmreid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari Benchocron
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Dec 11, 2023 -

Lexus of Freeport responded

We're delighted to know that Ari helped you find the perfect car at Lexus of Freeport! The red bow and birthday sign are just our little ways of making the experience special. Enjoy every ride in your beautiful Lexus. Happy Holidays!

December 07, 2023

I am satisfied with this visit and I will be continuing with the Lexus Freeport. Thanks More

by samarsajidme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Dec 08, 2023 -

Lexus of Freeport responded

Samarsajidme, we are happy to hear you had a five-star experience at Lexus of Freeport! Thanks for sharing and we'll see you next time.

December 03, 2023

Very nice people and helpful thank you very much for your help Luis Valdes and fredy More

by Jairo Villada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis vades, Freddy Batista
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Dec 04, 2023 -

Lexus of Freeport responded

Jairo, we are delighted to hear Luis and Freddy delivered a 5-star Lexus of Freeport visit. Thanks for your lovely review!

November 26, 2023

Everton was the most disrespectful sale person I’ve ever met. He speaks to other customers while I’m talking to him on his desk. lack of communication with his team that almost cause problema between me and More

by bullet88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
everton
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Nov 26, 2023 -

Lexus of Freeport responded

I'm sorry to hear about your experience. We strive for professionalism and clear communication, so it's disappointing to learn we didn't meet those expectations during your visit. I'd like the opportunity to address this issue directly with you if possible - please reach out at a time that suits you best. Thank you, Marc Rosenfeld - General Sales Manager - 5169924100

November 23, 2023

Amazing I like Mikhail Sokolsky service he explains to me very well and I completely satisfied.Thanks very much I appreciate More

by eyshinskiy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mikhail Sokolsky
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Nov 25, 2023 -

Lexus of Freeport responded

Eyshinskiy, we're delighted to know that Mikhail provided excellent service at Lexus of Freeport. We appreciate your kind words and look forward to serving you again in the future!

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