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Lexus of Freeport

Freeport, NY

4.7
827 Reviews
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70 W Sunrise Hwy

Freeport, NY

11520

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Showing 827 reviews

October 11, 2023

Service experience was fabulous. Wait time was short, especially considering the high volume. Car was quickly assessed and repaired within a few days. Couldn’t ask for better. More

by AaronC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph in service dept
Oct 11, 2023 -

Lexus of Freeport responded

Aaron, we're delighted to know your service experience at Lexus of Freeport was top notch. We appreciate the positive feedback!

October 03, 2023

Charlie was very friendly and knowledgeable. He told me what was a matter with the car and how much it would cost and how long it would take. He is excellent at his job. More

by Fassenfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Batista
Oct 04, 2023 -

Lexus of Freeport responded

We're glad to know that Charlie provided you with excellent service at Lexus of Freeport. It's always our goal to keep customers informed about their vehicle needs. Thanks for your fantastic feedback!

September 27, 2023

Another disappointing experience at lexus of Freeport. After it raining the last few days, I noticed the inside visor was wet around the drivers side of my sunroof in my 2017 Lexus RX-350. I immediatel More

by Mrshyde821
Recommend Dealer
No
Employees Worked With
Service dept Carlos
September 24, 2023

The best place ever recommend to everyone. Good service, good people. Very good mechanics. Excellent mechanics Definitely recommend More

by robertzargarov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clement Max Corriette, Freddy Batista, Dawn Stripp, Sheila T Mancuso, Rigaud Simon, Molly Retinger
Sep 25, 2023 -

Lexus of Freeport responded

Robert, we're delighted to know you had such a positive experience at Lexus of Freeport! Thanks for recommending us and sharing your thoughts about our service.

September 21, 2023

My service at Lexus of Freeport was impeccable for the first visit. My service advisor Joseph Day, who was incredibly knowledgable and charistmatic went above, and surely beyond in regards to having my ve More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Day
Sep 21, 2023 -

Lexus of Freeport responded

Mark, it's great to know that Joseph and our team at Lexus of Freeport provided you with such a positive experience. We appreciate your trust in us for future services!

September 21, 2023

Service was great. All promise was fulfill.Service was excellent.Staff make you fell comfortable.Expevt to be back More

by Ptmisir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Agosto
Sep 21, 2023 -

Lexus of Freeport responded

We're delighted to know you had a great experience at Lexus of Freeport. Our team always aims to provide excellent service and make our customers feel comfortable. We look forward to your next visit!

September 18, 2023

Excellent services, i will purchase a second one soon,Mr Ari is excellent, and I will refer friends,families and co-workers to Lexus of Freeport. More

by frandybenoit1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark, Maximo Arias
Sep 18, 2023 -

Lexus of Freeport responded

Frandy, we're delighted to know that you had an excellent experience with Ari at Lexus of Freeport. We look forward to assisting you again in the future and appreciate your referrals!

September 18, 2023

Carlos was exceptionally helpful, knowledgeable, and made the buying process effortless and enjoyable. Four our original phone call on Friday at 11am, until we left the dealership with our new/used car o More

by L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Carias
Sep 28, 2023 -

Lexus of Freeport responded

Thanks for sharing your experience with us! We're glad to know that Carlos was able to assist you effectively and make the buying process enjoyable. Your feedback about our finance department is noted, as we always strive for improvement. Enjoy your new ride from Lexus of Freeport!

September 03, 2023

This dealership has moved to a better location and the service is simply superb. The Service Manager, Everett Greenidge, goes beyond expectations to ensure that the customer is satisfied. I greatly apprec More

by artist
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Greenidge
Sep 05, 2023 -

Lexus of Freeport responded

We're glad to know you had a superb experience at our new location! Everett and the team will definitely appreciate your glowing kudos. We thank you for sharing your feedback and look forward to seeing you again for another top-notch service at Lexus of Freeport!

August 30, 2023

On time thoroughly done clean . The job was explained before it was done . I am satisfied More

by gmcleod2256@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Cruz, David Ayuso
Aug 31, 2023 -

Lexus of Freeport responded

Happy customers make us happy, and we're elated that we could deliver timely and thorough service! Thanks for supporting Lexus of Freeport with your business and 5-star review!

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