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Lexus of Freeport

Freeport, NY

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Reviews
Vehicles
4.8
826 Reviews
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70 W Sunrise Hwy

Freeport, NY

11520

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Showing 826 reviews

July 14, 2023

Took my spouse’s car in for the 45k service and all went well. The service writer Everett Greenidge is truly a professional and my main reason for coming to Lexus of Freeport. Keep up the excellent work! More

by Lone Eagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Greenidge
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Jul 17, 2023 -

Lexus of Freeport responded

Thanks for the positive feedback! We're proud to hear that your experience working with our team has been consistently successful thanks to the top-notch customer service of Everett. We appreciate your business and look forward to seeing you again for your next vehicle service at Lexus of Freeport!

July 13, 2023

We had the pleasure of dealing with Avery he was very informative and helped us get a perfect certified preowned RX350 it was exactly what my husband I were looking for. Thank you Avery Kathleen and More

by johnkatkel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery
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Jul 13, 2023 -

johnkatkel responded

We had the pleasure of dealing with Avery he was very informative and helped us get a perfect certified preowned RX350 it was exactly what my husband I were looking for. Thank you Avery Kathleen and John

Jul 13, 2023 -

Lexus of Freeport responded

Thank you for the review! We are so glad to hear that Avery delivered such a successful purchase experience. Drive safely in your Lexus RX 350, and we hope to see you back at Lexus of Freeport!

July 13, 2023

I had a wonderful experience… Especially the cashier who was most helpful and the service advisor who took my information was excellent. The car was cleaned inside and out perfectly. Couldn’t ask for anythi More

by donbrady5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the cashiers name
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Jul 13, 2023 -

Lexus of Freeport responded

Don, it's fantastic to hear about your positive experience! We're really glad our team at Lexus of Freeport was able to assist you so well. Thank you for the five-star review!

July 12, 2023

Very polite, helpful and professional at all times. Followed thru with all services that needed to be completed More

by Periwinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Jul 12, 2023 -

Lexus of Freeport responded

Thank you for the kind words, Periwinkle! We're glad to hear that our team at Lexus of Freeport provided excellent service and took care of all your needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great day!

July 10, 2023

Great service keep well informed of the happening in and out in a flash. Also got a car wash More

by Gerardoliv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Stripp
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Jul 11, 2023 -

Lexus of Freeport responded

This is a fantastic review! Thanks from the entire team at Lexus of Freeport.

July 09, 2023

Nan, excellent sales person. . he is very Friendly, charismatic and very knowledgeable. Happy to recommend him. More

by lalistar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nan Shao
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Jul 10, 2023 -

Lexus of Freeport responded

Thank you for the positive review! We're glad to hear that Nan provided excellent service and made your experience at Lexus of Freeport enjoyable. We appreciate your recommendation and hope to see you back!

Jul 13, 2023 -

lalistar responded

Any referral incentives?

July 08, 2023

Had an unexpected need for service in a brand new NX350h. As I was waiting for my car, one of the service managers who was clearly on his way home stopped and made sure that retrieving my car was expedited. More

by PaulMoglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Duran
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Jul 10, 2023 -

Lexus of Freeport responded

Paul, thank you for the great review! We're glad to hear that our service manager went above and beyond to assist you. Your satisfaction is important to us at Lexus of Freeport. Have a wonderful day!

July 03, 2023

Jeffrey was such a pleasure to work with right from the 1st minute. He assured me we would get a deal done that I would be happy with. Even though I’ve head that before, he actually made that happen! I was More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Jul 05, 2023 -

Lexus of Freeport responded

Thank you for the review, John! We are so glad to hear that Jeffrey delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Freeport!

Jul 05, 2023 -

John responded

Yes, thank you. It was a pleasure not to deal with the pressure of most sales people. I will continue to recommend Lexus of Freeport

Jul 05, 2023 -

Lexus of Freeport responded

We appreciate your support, John!

July 01, 2023

Everyone from the salesperson Veronica who is extremely knowledgeable and very personable to the business and sales managers who went above and beyond to be helpful More

by ljk99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica DELAFUENTE
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Jul 01, 2023 -

ljk99 responded

Great dealership!!

Jul 03, 2023 -

Lexus of Freeport responded

We are glad to hear that Veronica and the team have provided excellent support. Thank you for choosing Lexus of Freeport!

June 30, 2023

Dealership takes great care of the customers and their cars. When they say the car will ready it is. More

by browneyes0507
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Felicia O’Brien
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Jun 30, 2023 -

Lexus of Freeport responded

Thank you for the positive review! We're glad to hear that the Lexus of Freeport team has earned your trust. Your satisfaction is our top priority! Have a wonderful day!

Jun 30, 2023 -

browneyes0507 responded

Thank You for making my needs with my car So Positive and Easy to Handle! Myrna Axelrad

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