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Lexus of Freeport

Freeport, NY

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Reviews
Vehicles
4.8
933 Reviews
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70 W Sunrise Hwy

Freeport, NY

11520

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Showing 933 reviews

November 16, 2023

Started off rough but Joseph my car advisor made the situation pleasant and professional. I would recommend him to family and friends. More

by coegl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph in service department , Sheila T Mancuso
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Nov 16, 2023 -

Lexus of Freeport responded

We're glad to know that Joseph was able to turn your experience around at Lexus of Freeport. Your recommendation means a lot! We look forward to serving you, your family and friends in the future.

November 15, 2023

Felicia was helpful and friendly. The service took closer to 3 hours than the 2 hours mentioned at check-in. The car came back clean and all work seemed to be done right! More

by ethan7475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia
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Nov 17, 2023 -

Lexus of Freeport responded

We're glad to know Felicia was able to assist you at Lexus of Freeport! We apologize if the service took a bit longer than expected, but we're happy your car came back clean and everything was done correctly. Thanks for your feedback!

November 15, 2023

I had a very pleasant experience at the Freeport Lexus Dealership! The Sales Manager Marc was extremely professional and found the right person to work with me. Our Sales person Jeffrey Peralta was so re More

by Kessler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Peralta
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Nov 15, 2023 -

Lexus of Freeport responded

Kessler, it's fantastic to know that Marc and Jeffrey provided you with such a smooth experience at Lexus of Freeport. We're glad they could help guide you through the tech package on your new RX350! Thanks for choosing us!

November 12, 2023

Relaxing and comfortable environment my sales rep was very professional and everyone else pleased experience for yourself More

by mvalroy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everton
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Nov 13, 2023 -

Lexus of Freeport responded

We're glad to know you had a comfortable and professional experience with our team here at Lexus of Freeport. Thanks for the positive review, we appreciate it!

November 12, 2023

The service department was very welcoming and pretty fast Joesph did well informing me of what to expect More

by PrettyT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joesph
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Nov 13, 2023 -

Lexus of Freeport responded

We're glad to know you had a positive experience with our service department at Lexus of Freeport. We'll be sure to share your kind words with Joseph and the team!

Nov 13, 2023 -

PrettyT123 responded

Joesph was by far the best service advisor I have met over the years. Great service and very clear on what to expect.

November 09, 2023

Because of the reliability of my car I haven’t be back to the dealership for any reason except checkups.In and out in a little over an hour! Great people,great dealer! More

by mebe320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Stripp
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Nov 09, 2023 -

Lexus of Freeport responded

We're delighted to know that you've had such a positive experience with us at Lexus of Freeport! Thanks for the review. We appreciate it!

November 09, 2023

Great experience. Diego is very professional and patient. Excellent customer service. Thank you very much. More

by itnata7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
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Nov 09, 2023 -

Lexus of Freeport responded

It's great to know you had a positive experience with Diego at Lexus of Freeport. We appreciate your kind words about our customer service!

November 07, 2023

Staff is courteous and professional… provide time to address all questions and concerns… Excellent product knowledge provided in a clean, comfortable state of the art facility More

by Shemorr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Williams , Maximo Arias
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Nov 08, 2023 -

Lexus of Freeport responded

We're delighted to know you had a positive experience at Lexus of Freeport and found our team knowledgeable and professional. We strive for customer satisfaction! Thanks for your review.

October 28, 2023

There was no pressure, no promoting extras. Everyone was courteous. Delivery was quick with minimal input from me. More

by Bbjdmk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ari Benchocron
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Oct 30, 2023 -

Lexus of Freeport responded

We're glad to know you had a pressure-free and efficient experience at Lexus of Freeport. Our team appreciates your feedback - thanks for choosing us!

October 26, 2023

I am extremely pleased by the professionalism of Vivian and Richard. I have been with the Lexus dealership for ten years and this is now my fourth leased car. Vivian Midgley is an awesome dynamic sales con More

by Forwardaction
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard , Vivan Midgley
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Oct 26, 2023 -

Lexus of Freeport responded

We're delighted to know that you've had such a positive experience with Vivian and Richard at Lexus of Freeport! Your loyalty over the years has meant so much to us - thanks for recognizing our commitment to professional, thorough service. Enjoy the ride in your new lease!

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