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Lexus of Freeport

Freeport, NY

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Reviews
Vehicles
4.8
943 Reviews
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70 W Sunrise Hwy

Freeport, NY

11520

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Showing 943 reviews

March 08, 2023

I was able to get a quick, convenient appointment for service. Staff are always pleasant and helpful, esp Peter who greeted me at the garage. More

by Maureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter, Darlene
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Mar 08, 2023 -

Lexus of Freeport responded

Peter and the Lexus of Freeport team are grateful for your loyal business, Maureen.

March 08, 2023

Excellent service and highly recommend you to do your service here with them. They have food and drinks in the waiting room More

by Wchin908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
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Mar 08, 2023 -

Lexus of Freeport responded

Our team is always happy to help you out in any way that we can! Thank you so much for supporting Lexus of Freeport and please let us know if you need anything at all down the line!

March 02, 2023

Very good customer service all the staff, the greeter, advisor and billing are all courteous and helpful. My appointment was done in less than 2 hrs and my car looks brand new and free car wash. Complimen More

by nimfa w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene
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Mar 02, 2023 -

Lexus of Freeport responded

Thank you so much for your glowing review! We are happy to see that our team delivered an excellent experience to you. Thanks for supporting Lexus of Freeport and we will see you next time!

February 26, 2023

Enjoy my experience they did a great job I would recommend this dealership thanks again More

by sfox3310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
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Feb 27, 2023 -

Lexus of Freeport responded

Thank you for the review! We hope to see you again at Lexus of Freeport. Safe travels!

February 18, 2023

Being a first time customer in the service department, however, Darlene and Pete were extremely courteous and showed professionalism. More

by Dnn.g.ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene and Pete, Rose Cruz, Johnathan Agosto
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Feb 20, 2023 -

Lexus of Freeport responded

Thank you for the amazing review. We're glad that the Lexus of Freeport team was nice to work with. We appreciate your business and trust in us to assist you. See you next time you need us!

February 14, 2023

That was wonderful best service ever had I will recommend my friend for this particular dealer… More

by Vanito64
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohamed, Rigaud Simon
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Feb 15, 2023 -

Lexus of Freeport responded

Thank you for the 5-star review of Lexus of Freeport! Your support means a lot to the team.

February 11, 2023

Great Experience! ! The service representative Celeste was amazing, she is very knowledgeable and a pleasant individual. Also great customer service from Natasha from s More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha
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Feb 11, 2023 -

Lexus of Freeport responded

Celeste and Natasha are exactly as you described, Larry. They have a passion for assisting clients and are packed with knowledge. Enjoy your new ride and thank you for your business from your friends at Lexus of Freeport!

February 07, 2023

Very different from before in Rockville centre customer service is very poor now inexperienced reps to deal with customer More

by Elesia.lavann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlene
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February 04, 2023

Charlie did a great job. I will return to Lexus of Freeport next time I need a maintenance. More

by Garcia9498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
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Feb 06, 2023 -

Lexus of Freeport responded

We appreciate the kind words about Charlie and our team here at Lexus of Freeport! We hope to see you again. Safe travels!

February 02, 2023

I had a very pleasant experience at Lexus of Freeport! Clemente was amazing! The place was very welcoming, coffee was great! I would definately recommend it to friends and family. More

by Aisha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clement Max Corriette
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Feb 02, 2023 -

Lexus of Freeport responded

Reviews like this one make our day, Aisha! Thank you for choosing Lexus of Freeport and trusting us with your business. We are happy to hear how helpful Clemente was throughout it all. Have a great day and we hope to see you again down the road!

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