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Lexus of Freeport

Freeport, NY

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Reviews
Vehicles
4.7
881 Reviews
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70 W Sunrise Hwy

Freeport, NY

11520

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Showing 881 reviews

September 21, 2025

I am very impressed with this dealership from the ease of buying to its service. I feel appreciated. More

by Drdonnageffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Asmsn sales. Great. And Mike Mack in service. Very helpful and accommodating.
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Sep 23, 2025 -

Lexus of Freeport responded

Thanks so much for the review. We look forward to your next visit to Lexus of Freeport!

September 18, 2025

It is a pleasure coming to Lexus of Freeport for my car repairs, and my last visit was equally commendable. The management and service advisors are always welcoming and make you at home. My car was rea More

by Moses, E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Almonte
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Sep 18, 2025 -

Lexus of Freeport responded

Hi Moses, we're pleased to hear Elizabeth and our team made your visit a memorable one. We look forward to welcoming you back to Lexus of Freeport. Your recommendation means a lot to us. Safe driving!

September 13, 2025

I received excellent customer service. I was pleased with the service representative. He was attractive, professional, attentive, skilled. More

by kookoo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 14, 2025 -

kookoo11 responded

I had received excellent service from lexus service department.from anthony He is very skilled professional and attended to all my concerns with my vehicle. He has exceeded my expectation on my service appointment. He is an excellent advisor he assisted me with all my vehicle needs. expeditiously. He is very qualified. He represents lexus with the utmost integrity.

Sep 14, 2025 -

kookoo11 responded

I received excellent customer service from Anthony at lexus service department he was very sufficient attractive. Skilled qualified, took care of all my vehicle needs expeditiously. He represents the Lexus dealership with integrity. I am very pleased with his service. He is an excellent representative.

Sep 16, 2025 -

Lexus of Freeport responded

It is great to hear that Anthony provided the top-notch service that we are committed to providing here at Lexus of Freeport. We are grateful to have him on the team! Thanks for sharing this kind feedback with us.

September 12, 2025

Jake is the best salesman best service ever i highly recommend this dealership cars are super clean More

by Jermainelewis40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
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Sep 15, 2025 -

Lexus of Freeport responded

We are glad to hear that Jake provided excellent service and that you enjoyed our inventory! Thanks for choosing Lexus of Freeport.

September 12, 2025

would not do business with. try to raise interest rates after you made deal salesman lied More

by rodneydrakeesq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
simon
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Sep 18, 2025 -

Lexus of Freeport responded

It's hard to see that you weren't satisfied with your experience. We strive to provide 5-star service and care to our customers, and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to learn the details of your visit so we can improve going forward. Please reach out when you have the chance. Thank you, Marc Rosenfeld - General Sales Manager - 5169924100

September 05, 2025

Great dealership. Clement made the whole process easy and extremely stress free. I highly recommend him to friends, family, and anyone who reads this. The team work be More

by Salis132
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clement Corriette, Aramis Taveras, Freddy Batista
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Sep 08, 2025 -

Lexus of Freeport responded

Thank you for your awesome review and recommendation! We're happy to hear that Clement, Aramis, and Freddy made the process smooth and stress-free. We can't wait to help you again in the future! -Lexus of Freeport

September 04, 2025

The service here meets my expectations. Super satisfied 💯. My service advisor, Joseph understands how to aligned service needs with my vehicle maintenance. More

by Ted Andi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Day (service), Everton Douglas(Sales)
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Sep 08, 2025 -

Lexus of Freeport responded

Ted, thank you for sharing your fantastic feedback. We are happy to hear that you had a five-star experience with Joseph and our team at Lexus of Freeport. We hope to see you again down the road!

September 03, 2025

Clement made car shopping easy and stress-free! Professional, knowledgeable, and attentive—highly recommend him! More

by Valerieb187
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clement
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Sep 04, 2025 -

Lexus of Freeport responded

We’re delighted to know Clement made your experience seamless and stress-free! Thank you from all of us at Lexus of Freeport, Valerie!

August 31, 2025

Didn't buy from them because they wanted $8g's more than MSRP. Another dealer informed me of a lease deal that saved me about 10 g's. Used Freeport because it is my local Lexus dealer. Much happier with the More

by drtl.2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica and Diego
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Sep 01, 2025 -

Lexus of Freeport responded

We appreciate you reaching out to share these concerns and sincerely hope you'll consider choosing us in the future. If I can answer any questions regarding our rates or service, please don't hesitate to be in touch. Best, Marc Rosenfeld - General Sales Manager - 516-992-4100

August 22, 2025

Elizabeth very professional respectful very helpful don’t make you wait to long at dealership I have very great service More

by Kintis4422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Aug 25, 2025 -

Lexus of Freeport responded

Thank you for sharing your experience with Elizabeth and our team! We appreciate your business and five-star review. We hope to welcome you back to Lexus of Freeport down the road!

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