Lexus of Freeport

Very present to talk to and looking forward to making a deal, he answered all my question and really tried to work with me. Good man deal, he answered all my question and really tried to work with me. Good man More

Michael Balletta is the Best but The Waiting Area is Not! I brought my 2020 Lexus NX to Lexus of Rockville Centre for its 10000 mile service and a NYS inspection. My service consultant was Michael Balletta wh I brought my 2020 Lexus NX to Lexus of Rockville Centre for its 10000 mile service and a NYS inspection. My service consultant was Michael Balletta who has been my service consultant for more than twenty years. As always, he was knowledgeable, concerned, and exceptionally easy to deal with. However, although my service experience was excellent from a mechanical point of view, I was disappointed, to say the least, in the lack of cleanliness of the customer waiting area. There were many signs up about mask-wearing but the floor had obviously not been swept recently since there were both a nitrile glove and other debris under the chair in front of me (at 8:15 in the morning) so I cannot imagine the last time the floor was washed and I’m sure the room had never been sanitized in any way! In this time of a serious pandemic, I am extremely distressed at this evident lack of concern. As a longtime Lexus owner who has always had my car serviced at the dealership, I am glad to have the opportunity to share these concerns with you. I expected much better. More

Quick and efficient service I had the pleasure of dealing with Natasha who was straightforward and accommodating and I completed my purchase in a timely manner I highly recommend I had the pleasure of dealing with Natasha who was straightforward and accommodating and I completed my purchase in a timely manner I highly recommend doing business with her More

Clement was the best sales person I’ve encountered thus far. The key to my amazing experience purchasing my Lexus (amongst other things), was Clement’s patience and the time he took to get to know my likes far. The key to my amazing experience purchasing my Lexus (amongst other things), was Clement’s patience and the time he took to get to know my likes. Specifically, he asked me what I liked from my trade in vehicle, and what I else I would want in a car. I’ve never had another sales person do that for me. He found the perfect car based on my likes and not just their promotions. I strongly recommend this dealership and Clements to anyone interested. More

EXCELLENT TREATMENT IT WAS A PLEASURE RENEWING MY LEASE. YOUR SALES LADY SHEILA MANCUSO WAS VERY HELPFUL AND TREATED US WITH A LOT OF PATIENCE SHE EXPLAINED THE FEATURE IT WAS A PLEASURE RENEWING MY LEASE. YOUR SALES LADY SHEILA MANCUSO WAS VERY HELPFUL AND TREATED US WITH A LOT OF PATIENCE SHE EXPLAINED THE FEATURES OF THE 2020 LEXUS ES AND ADJUSTED THE PHONE AND RADIO STATIONS. EVERYTHING WAS PERFECT. GLAND TO HAVE RENEWED MY LEXUS. More

They provided remarkable service. I was please with the professionalism and the time they took to make my deal possible..They work diligently together as a team. professionalism and the time they took to make my deal possible..They work diligently together as a team. More

Excellent service. Great follow up Johnathan was very informative. He was knowledgeable on all aspects of the es 350 and was very pleasant to work with. Jonathan communicated with my in Johnathan was very informative. He was knowledgeable on all aspects of the es 350 and was very pleasant to work with. Jonathan communicated with my insurance company and made the overall buying of a new car a great experience. More

Excellent Service I always receive excellent service at Lexus. Everyone is very accommodating, helpful and very friendly. They are also very fast. They take you right I always receive excellent service at Lexus. Everyone is very accommodating, helpful and very friendly. They are also very fast. They take you right in when you have your appointment, no waiting. The service managers are also very nice and helpful. I would highly recommend Lexus of Rockville Centre. More

Pleasant, professional job! Kenny in the parts department provided outstanding service! He addressed technical difficulties with professionalism and courtesy. Car runs great! Daw Kenny in the parts department provided outstanding service! He addressed technical difficulties with professionalism and courtesy. Car runs great! Dawn in sales is always a pleasure! More

It was a pleasure working with Mr Arais. His friendliness, knowledge, and professionalism hit the spot for me. I was able to finance my vehicle during the state of emergency without any issues. friendliness, knowledge, and professionalism hit the spot for me. I was able to finance my vehicle during the state of emergency without any issues. More