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Lexus of Freeport
Freeport, NY
879 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 879 reviews
July 04, 2020
I was very happy with everyone that I came in contact with at this dealership during this purchase process! Great experience! I hated my Infiniti because of my customer service experiences! I hope that with at this dealership during this purchase process! Great experience! I hated my Infiniti because of my customer service experiences! I hope that this experience was not just for the sale and continues through my ownership. More
by Tracey C.
Employees Worked With
Clement!
July 03, 2020
Great Experience went into look and walked out with a new car very satisfied. The only issue was that the paper worker took a little longer than I would have preferred went into look and walked out with a new car very satisfied. The only issue was that the paper worker took a little longer than I would have preferred More
by Javaluva
Employees Worked With
Freddy Batista, Molly Retinger
June 29, 2020
As always, I am pleased with my service at Lexus of Rockville Centre. The staff are amazing, very knowledgeable and eager to help. Keep at the good work!! Rockville Centre. The staff are amazing, very knowledgeable and eager to help. Keep at the good work!! More
by afoskin
Employees Worked With
Johnathan Agosto
June 25, 2020
Quick and easy Everyone was friendly, helpful and they made the entire process painless. On the day I dropped off the old lease car, and picked up the new one, ever Everyone was friendly, helpful and they made the entire process painless. On the day I dropped off the old lease car, and picked up the new one, everything was ready on time and the paperwork went very smoothly. More
by jwalsh
Employees Worked With
Toni Basileo, Molly Retinger
June 22, 2020
I was very please with the customer service provided by Richard. He tried his best to resolve all my issues and questions. He was very helpful. Good work. Richard. He tried his best to resolve all my issues and questions. He was very helpful. Good work. More
by sherridan
Employees Worked With
Richard
June 21, 2020
Friendly courteous staff and service The manager was awesome in finding a deal that worked in my budget.My sales associate was incredibly knowledgeable with the vehicles I was interested The manager was awesome in finding a deal that worked in my budget.My sales associate was incredibly knowledgeable with the vehicles I was interested in and helped me to determine that a new vehicle was a better choice ,and also delivered the vehicle to my location, also the finance guy Was very polite and patient with the different choices I was making and mad it all happen More
by Dpd527
Employees Worked With
Johnathan Agosto
June 20, 2020
Molding on passenger side rear panel separated. The personnel involved are all very cooperative and attended to the problem at hand. The repairs were done on a timely basis and so far the molding i The personnel involved are all very cooperative and attended to the problem at hand. The repairs were done on a timely basis and so far the molding is still on the car and looks good. More
by marian12
Employees Worked With
Young lady in service area (I don't remember her name), Clement Max Corriette
June 17, 2020
Excellent service mr Baldwin was polite knowledgeable and a Pleasure to work with The car came back better then new thank you David Ross new Lexus owner and future owner as well a a Pleasure to work with The car came back better then new thank you David Ross new Lexus owner and future owner as well a More
by Davidross1320
Employees Worked With
Mike Baldwin
June 13, 2020
Great deal. Nice to meet Clement！Really efficiency and friendly service. We are so happy to get the car in a day！Everything just pefect. Thank you！ friendly service. We are so happy to get the car in a day！Everything just pefect. Thank you！ More
by peiyu wang
Employees Worked With
Clement Max Corriette
June 03, 2020
Clement is a very nice and polite person. He made sure the deal was processed as fast as possible and he paid a close attention to our needs. It was a real pleasure to work with him. I highly recommend th the deal was processed as fast as possible and he paid a close attention to our needs. It was a real pleasure to work with him. I highly recommend this sales person More
by Quickcontainersinc
Employees Worked With
Clement Max Corriette
