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Lexus of Freeport
Freeport, NY
933 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 933 reviews
December 01, 2020
Mike Balletta is a home run. For years he has exceeded my expectations regarding all service situations. Vivian Midgley is an excellent resource when purchasing a new Lexus. I plan on buying my next Lexus wi expectations regarding all service situations. Vivian Midgley is an excellent resource when purchasing a new Lexus. I plan on buying my next Lexus with his help. More
by m.levin
Employees Worked With
Michael Balletta, Vivan Midgley
November 27, 2020
As usual my car was handled with the utmost care. Everything about my service visit was top notch. Everything was handled well and quick and the car was ready the same evening Everything about my service visit was top notch. Everything was handled well and quick and the car was ready the same evening More
by auburnette1020
Employees Worked With
Derek Dobles
November 24, 2020
It was very easy to make a service appointment including follow up adjustments. The Service was very attentive, courteous, efficient and timely. convenient waiting area. follow up adjustments. The Service was very attentive, courteous, efficient and timely. convenient waiting area. More
by Greg
Employees Worked With
Vivan Midgley
November 23, 2020
Everyone at the dealership is very helpful and courteous. They are very informative and knowledgeable for any questions you have. I would recommend my friends and family to them. They are very informative and knowledgeable for any questions you have. I would recommend my friends and family to them. More
by Cenoe
Employees Worked With
David Jarmillo, Clement Max Corriette
November 22, 2020
This was my first service on my vehicle. I believe they just rotated the tires and washed the car. I will return on the next service appointment. just rotated the tires and washed the car. I will return on the next service appointment. More
by marian12
Employees Worked With
Clement Max Corriette
November 13, 2020
Mr. Corriette was helpful and professional throughout the entire process; his Knowledge, level of professionalism, efficiency and reliability made all the difference in this experience. Thank you Mr. Corriet entire process; his Knowledge, level of professionalism, efficiency and reliability made all the difference in this experience. Thank you Mr. Corriette. More
by Cher
Employees Worked With
Clement Max Corriette
November 09, 2020
The customer service I received was amazing. Mr Corriette was very attentive to my needs and concerns regarding my new vehicle. Ms. Basileo worked extremely hard to help me with the financial end of the dea was very attentive to my needs and concerns regarding my new vehicle. Ms. Basileo worked extremely hard to help me with the financial end of the deal. I am very satisfied with the service. More
by Roslyng6
Employees Worked With
Toni Basileo , Clement Max Corriette
November 07, 2020
Dealership is horrible the pricing was so crazy out of the ballpark! We had Molly Retinger as a sales rep she was not very nice and did nto care to sell a car. She quoted us 670.00 for an ES350 which was the ballpark! We had Molly Retinger as a sales rep she was not very nice and did nto care to sell a car. She quoted us 670.00 for an ES350 which was 100.00 more then any other dealer. She should be fired! She let us walk out without even trying to sell us a car or advise of the ES250 which we ended up purchasing from another dealer at 160.00 less the her pricing. The dealership folks are all very nasty! I would not recommed that dealer for the life of me! More
by fwl0813
Employees Worked With
Molly Retinger
November 06, 2020
Excellent customer service . Natasha Williams was extremely helpful, friendly and knowledgeable. The whole process was seamless, I told her what I wanted and she delivered. I will definitely recommen extremely helpful, friendly and knowledgeable. The whole process was seamless, I told her what I wanted and she delivered. I will definitely recommend this dealership and Natasha Williams to my friends and family More
by Tlyric726
Employees Worked With
Natasha Williams , Maximo Arias, Vivan Midgley
