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Lexus of Freeport

Freeport, NY

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Reviews
Vehicles
4.7
827 Reviews
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70 W Sunrise Hwy

Freeport, NY

11520

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Showing 827 reviews

October 08, 2024

Service department very courteous well manage did a very good service with my Rx 350 mr. Diego saw to all the service days of my vehicle More

by Marvic62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Diego
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Oct 08, 2024 -

Lexus of Freeport responded

Thank you for sharing your experience with our service department at Lexus of Freeport! We're glad to hear that Mr. Diego and the team took great care of your Lexus RX 350. We appreciate your support and look forward to serving you again in the future!

October 05, 2024

Was excellent. Go my expected service. The person in charge was great. Fully satisfied. He was so polite. More

by Nikkunjo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 07, 2024 -

Lexus of Freeport responded

We're delighted to hear you received excellent service at Lexus of Freeport. Thank you for sharing your satisfaction with us!

October 05, 2024

They were prompt, reasonable and efficient. It was actually a pleasure getting my oil changed! More

by Kmit1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia in service
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Oct 07, 2024 -

Lexus of Freeport responded

Your five-star review made our day! Thank you for sharing your kind words with the Lexus of Freeport team. See you for that next oil change!

October 01, 2024

I will explain if you call me. Terrance Kelly- Finance manager tried to rip me off but I caught him just in time. More

by Paloolu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Kelly, Vivan Midgley
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Oct 01, 2024 -

Lexus of Freeport responded

Paloolu, I'm sorry to hear about your experience. We take such matters seriously and would like to understand more about what happened. I will look for your information now, but if I cannot find it, please call me at your earliest convenience. Thank you, Marc Rosenfeld - General Sales Manager - 5169924100

September 30, 2024

Representative Julia was not professional and charged me for the service I didn’t ask More

by kandinov345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julia
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Oct 01, 2024 -

Lexus of Freeport responded

I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, I would like to speak with you. Thank you, Michael Mack - Service Manager - 516.992.4100

September 24, 2024

Julia and Millie were very efficient and pleasant, very accommodating and very comfortable to talk to More

by erosalia311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Fallia
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Sep 24, 2024 -

Lexus of Freeport responded

We're delighted to hear that Julia and Millie made your experience at Lexus of Freeport so enjoyable. Thanks for sharing this wonderful feedback!

September 22, 2024

Freeport of Lexus and Elizabeth are the best. I had service on my Lexus and Elizabeth and the service team at Freeport took my car in quickly gave me a rental car equivalent to what I was driving More

by denisebenardos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth / Service Freeport Lexus
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Sep 23, 2024 -

Lexus of Freeport responded

Thank you for sharing your experience! We're delighted to hear that Elizabeth and the service team at Lexus of Freeport provided such efficient and thorough service. We appreciate your recommendation and look forward to serving you again!

September 20, 2024

I had a very pleasant experience buying my Toyota at Lexus of Freeport My salesman, Avery , was excellent to deal with More

by Hlederer18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery Arias
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Sep 20, 2024 -

Lexus of Freeport responded

We're delighted to hear you had a pleasant experience at Lexus of Freeport and that Avery provided excellent service. Enjoy your new Toyota!

September 15, 2024

The dealership staff were pleasant and accommadating. Our salesperson Mike Millwr was knowledgeable and was able to review all parts of the vehicle . The only persuure I felt is when the financial ad More

by Joeino
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Miller and Freddy
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Sep 16, 2024 -

Lexus of Freeport responded

Joeino, we're glad to hear you had a positive experience with Mike at Lexus of Freeport. We appreciate your feedback regarding the financial process and will work on making it more comfortable for our customers in the future. Thanks for sharing!

September 09, 2024

Excellent service friendly knowledgeable and professional treated like family car serviced and delivered on time More

by Canine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Elizabeth
Report | Print
Sep 10, 2024 -

Lexus of Freeport responded

Thank you for the kind words! We're delighted to hear that our team at Lexus of Freeport provided excellent service and made you feel like family. We appreciate your support and look forward to serving you again!

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