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Lexus of Freeport

Freeport, NY

4.7
722 Reviews
Call Dealership (844) 284-8036
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70 W Sunrise Hwy

Freeport, NY

11520

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722 Reviews of Lexus of Freeport

December 28, 2023

To long waiting period for service to be completed. Otherwise, the service was good . Thank You. More

by augueva
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan Agosto
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Helpful
December 27, 2023

The dealership is very organized and professional. The representative are diligent about their jobs and do it very to guarantee great customer experience. More

by tfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 27, 2023 -

Lexus of Freeport responded

We're delighted to know you had a great experience at Lexus of Freeport! Our team always aims for top-notch customer service and it's wonderful to see that reflected in your visit!

Helpful
December 25, 2023

I was very well taken care of, and the issues with my car were addressed. I was given a loaner car because the work took a long time. Everyone was very accommodating. More

by annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Agosto, Anik Rahman
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Dec 26, 2023 -

Lexus of Freeport responded

We're glad to know you felt well taken care of at Lexus of Freeport! It's our priority to ensure your vehicle is in top shape and that any inconveniences are minimized. Thanks for the positive feedback!

Helpful
December 22, 2023

The representative at Lexus was spouse to call me he didn't call at all. And the oil change take more then 3h. More

by dkakar8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John.
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Helpful
December 22, 2023

The showroom is state of the art, spacious, and clean. The staff are friendly, polite, and patient. Dawn Stripp, our salesperson, was extremely knowledgeable, pleasant to work with, and did everything More

by Dstrau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Caicedo, Dawn Stripp
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Dec 23, 2023 -

Lexus of Freeport responded

We're delighted to know that you had a great experience with Dawn and Rich here at Lexus of Freeport. Our team is dedicated to providing the best service possible, so it's wonderful to see this reflected in your visit. Thanks for sharing!

Helpful
December 19, 2023

Very good technical devices. Service advisor excellent. I would return for other services in the future. More

by gpadave75@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
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Dec 20, 2023 -

Lexus of Freeport responded

Dave - We're delighted to know you had a positive experience with our service advisor at Lexus of Freeport. Looking forward to assisting you with your future services!

Helpful
December 18, 2023

Excellent service. We had a great experience with jeffrey. He made everthing easy for the family. We are very happy thank you More

by R.valerio05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey peralta
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Dec 18, 2023 -

Lexus of Freeport responded

We're delighted to know that Jeffrey provided excellent service and made your experience at Lexus of Freeport a great one. Enjoy your new ride!

Helpful
December 18, 2023

Excellent Service Felicia excellent customer care and service Everette excellent customer care and service Service technician team excellent service More

by Lallman30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia and Everette, Clement Max Corriette
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Dec 18, 2023 -

Lexus of Freeport responded

It's great to know that Felicia, Everette, and our service technicians at Lexus of Freeport provided you with excellent customer care. We appreciate your feedback!

Helpful
December 17, 2023

I am very satisfied with your profesional service. I had a nice time . I will recommend it to everyone. More

by 1urszulabreclawska
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clement Max Corriette, Maximo Arias, Freddy Batista, Johnathan Agosto, Sheila T Mancuso, Vivan Midgley, Rigaud Simon, Molly Retinger, Anik Rahman, David Ayuso
Report | Print
Dec 18, 2023 -

Lexus of Freeport responded

We're so glad to know you had a positive experience at Lexus of Freeport and appreciate your recommendation! Thanks for the review.

Helpful
December 15, 2023

Excellent service by all. The coffee bar is great. lol. Dealership is very clean and spacious for all. More

by Hemgita80
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Montana, Freddy Batista
Report | Print
Dec 18, 2023 -

Lexus of Freeport responded

We're glad to know you enjoyed our service and amenities at Lexus of Freeport, including the coffee bar! We strive for a comfortable environment. Thanks for your review!

Helpful
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