Lexus of Freeport

The customer service I received was amazing. Mr Corriette was very attentive to my needs and concerns regarding my new vehicle. Ms. Basileo worked extremely hard to help me with the financial end of the dea was very attentive to my needs and concerns regarding my new vehicle. Ms. Basileo worked extremely hard to help me with the financial end of the deal. I am very satisfied with the service. More

Dealership is horrible the pricing was so crazy out of the ballpark! We had Molly Retinger as a sales rep she was not very nice and did nto care to sell a car. She quoted us 670.00 for an ES350 which was the ballpark! We had Molly Retinger as a sales rep she was not very nice and did nto care to sell a car. She quoted us 670.00 for an ES350 which was 100.00 more then any other dealer. She should be fired! She let us walk out without even trying to sell us a car or advise of the ES250 which we ended up purchasing from another dealer at 160.00 less the her pricing. The dealership folks are all very nasty! I would not recommed that dealer for the life of me! More

Beware of Clement.. He started his spiel going $5,000.00 over the MSRP. Could of had a deal. No call back from dealership manager. over the MSRP. Could of had a deal. No call back from dealership manager. More

Excellent customer service . Natasha Williams was extremely helpful, friendly and knowledgeable. The whole process was seamless, I told her what I wanted and she delivered. I will definitely recommen extremely helpful, friendly and knowledgeable. The whole process was seamless, I told her what I wanted and she delivered. I will definitely recommend this dealership and Natasha Williams to my friends and family More

Johnathan-my sales Rep & Aramos-the sales manager were professional, extremely courteous and accommodating when it came to making a decision to move forward or not. I've been in sales for over 30 years, professional, extremely courteous and accommodating when it came to making a decision to move forward or not. I've been in sales for over 30 years, and what was refreshing is they both didn't act like salesmen. They had command and knowledge of the product-they showed confidence in their presentation, and more importantly made me feel like I was part of their family. I've had the car for more than 5 days and can not be more impressed with its performance and "super luxury feeling". So far so good....thank you guys for making it happen. P.S. Toni in Finance was awesome too...she is smart, knowledgeable and was very helpful. More

Mike Balletta the service manager was extremely nice as well as accommodating.He told me to stop by in 1 hour from my calling and he would fit me in to fix my minor problem and he did.👍👍 well as accommodating.He told me to stop by in 1 hour from my calling and he would fit me in to fix my minor problem and he did.👍👍 More

I Had a great experience with Mister Clement , well dress, with a great sense of humor and Hospitality, his professionalism is on the top, he take his time to make me understand how to operate my new L dress, with a great sense of humor and Hospitality, his professionalism is on the top, he take his time to make me understand how to operate my new Lexus . Outstanding customer service!!!! More

It was a pleasure working with Clement He worked diligently and made it seamless to get this new Lexus. I’m enjoying my new car Thank You! diligently and made it seamless to get this new Lexus. I’m enjoying my new car Thank You! More

Max did exactly what I asked and got me out of the dealership with my new car in less than 2 hours. Car was waiting for me and all the paper work was readied. dealership with my new car in less than 2 hours. Car was waiting for me and all the paper work was readied. More

I leased a 2020 NX from Rockville Centre back in September 2019. I was really happy with how the vehicle handled. But, it was lacking the Android Auto feature which was a deal-breaker for me. Thei September 2019. I was really happy with how the vehicle handled. But, it was lacking the Android Auto feature which was a deal-breaker for me. Their sales team buttered me up and told me that of course the NX would be receiving the Android Auto in a future update. I bought their lies, and leased the car with them. Its been an entire year, and I have gone back to Rockville Centre multiple times since 2019. Every time, they told me the update was coming, but here's a work-around: the Scout-Link GPS app. Now in October 2020, Lexus discontinued the Enform App Suite 2.0 which basically killed my GPS app. I am stuck with a car, that has no smart features, in a lease I can't get out of for another two years. I would highly recommend NOT coming here to deal with these shady salepeople. More