Lexus of Freeport

Purchasing a car is not a easy decision. Clement was a gift from above, he was knowledgeable, friendly, pleasant and very, very patient. He his an asset to your company, because of this experience and the gift from above, he was knowledgeable, friendly, pleasant and very, very patient. He his an asset to your company, because of this experience and the knowledge I’ve gain from him, please consider me a Lexus loyal customer. Thank you again Clement for your dedication you are AWESOME. I will recommend ALL my families and friends to Clement at Lexus at Rockville Center. More

The service was excellent and I was very happy with their selection of vehicles and the condition of the vehicles! It was a good experience overall. selection of vehicles and the condition of the vehicles! It was a good experience overall. More

I was there to service my RX with an inspection was told I needed a tire and an oil change. While car was getting serviced Natasha called me and offered me a new lease. Wish it was offered to me before I se I needed a tire and an oil change. While car was getting serviced Natasha called me and offered me a new lease. Wish it was offered to me before I serviced the car. $500 later. More

Not satisfied with the service three attempts to install Android auto the next week blind spot monitor went out and the same day the rcta went out had the car only two weeks I've been at the dealership been Android auto the next week blind spot monitor went out and the same day the rcta went out had the car only two weeks I've been at the dealership been at the dealership multiple times not satisfied More

The sales and service personnel are top notch. My questions are always answered quickly and they take the time to walk you through any concerns you may have. 😊 questions are always answered quickly and they take the time to walk you through any concerns you may have. 😊 More

Very present to talk to and looking forward to making a deal, he answered all my question and really tried to work with me. Good man deal, he answered all my question and really tried to work with me. Good man More

Michael Balletta is the Best but The Waiting Area is Not! I brought my 2020 Lexus NX to Lexus of Rockville Centre for its 10000 mile service and a NYS inspection. My service consultant was Michael Balletta wh I brought my 2020 Lexus NX to Lexus of Rockville Centre for its 10000 mile service and a NYS inspection. My service consultant was Michael Balletta who has been my service consultant for more than twenty years. As always, he was knowledgeable, concerned, and exceptionally easy to deal with. However, although my service experience was excellent from a mechanical point of view, I was disappointed, to say the least, in the lack of cleanliness of the customer waiting area. There were many signs up about mask-wearing but the floor had obviously not been swept recently since there were both a nitrile glove and other debris under the chair in front of me (at 8:15 in the morning) so I cannot imagine the last time the floor was washed and I’m sure the room had never been sanitized in any way! In this time of a serious pandemic, I am extremely distressed at this evident lack of concern. As a longtime Lexus owner who has always had my car serviced at the dealership, I am glad to have the opportunity to share these concerns with you. I expected much better. More

Quick and efficient service I had the pleasure of dealing with Natasha who was straightforward and accommodating and I completed my purchase in a timely manner I highly recommend I had the pleasure of dealing with Natasha who was straightforward and accommodating and I completed my purchase in a timely manner I highly recommend doing business with her More

Clement was the best sales person I’ve encountered thus far. The key to my amazing experience purchasing my Lexus (amongst other things), was Clement’s patience and the time he took to get to know my likes far. The key to my amazing experience purchasing my Lexus (amongst other things), was Clement’s patience and the time he took to get to know my likes. Specifically, he asked me what I liked from my trade in vehicle, and what I else I would want in a car. I’ve never had another sales person do that for me. He found the perfect car based on my likes and not just their promotions. I strongly recommend this dealership and Clements to anyone interested. More

EXCELLENT TREATMENT IT WAS A PLEASURE RENEWING MY LEASE. YOUR SALES LADY SHEILA MANCUSO WAS VERY HELPFUL AND TREATED US WITH A LOT OF PATIENCE SHE EXPLAINED THE FEATURE IT WAS A PLEASURE RENEWING MY LEASE. YOUR SALES LADY SHEILA MANCUSO WAS VERY HELPFUL AND TREATED US WITH A LOT OF PATIENCE SHE EXPLAINED THE FEATURES OF THE 2020 LEXUS ES AND ADJUSTED THE PHONE AND RADIO STATIONS. EVERYTHING WAS PERFECT. GLAND TO HAVE RENEWED MY LEXUS. More