Lexus of Freeport

When it was determined that my car would not be ready for pickup as planned, the Service department went above and beyond to accommodate my difficult work schedule. My car was delivered to me and the loaner pickup as planned, the Service department went above and beyond to accommodate my difficult work schedule. My car was delivered to me and the loaner was picked up at my office. I am extremely grateful, it was a much needed courtesy. More

Great service, great SUV Vivane was a wonderful salesperson to deal with. He explained everything about the Lexus 350 in clear and exact language. During our test drive he lis Vivane was a wonderful salesperson to deal with. He explained everything about the Lexus 350 in clear and exact language. During our test drive he listened and responded to all my concerns and questions, and really made my choosing my new car a pleasure. More

Lexus of Rockville is the best dealership I have ever been associated with in all the years I have been purchasing automobiles. The service is outstanding. been associated with in all the years I have been purchasing automobiles. The service is outstanding. More

comfortable,courteous and convenient comfortable, courteous and convenient service. Very nice to get coffee and a manicure while waiting! Although the dealership was very crowded, I was a comfortable, courteous and convenient service. Very nice to get coffee and a manicure while waiting! Although the dealership was very crowded, I was attended to right away. More

Very helpful in getting Michelin to honor tire warranty. Work done in a timely manner and a great loaner for the time my car was being serviced. in getting Michelin to honor tire warranty. Work done in a timely manner and a great loaner for the time my car was being serviced. More

OUTSTANDING!!! EXCELLENT EXPERIANCE OVERALL ESPECIALLY HOW KNOWLEDGEABLE AND PROFESSIONAL EVERYONE AT THE PARTS DEPARTMENT WERE. I WILL DEFINATELY BE BACK BECAUSE O EXCELLENT EXPERIANCE OVERALL ESPECIALLY HOW KNOWLEDGEABLE AND PROFESSIONAL EVERYONE AT THE PARTS DEPARTMENT WERE. I WILL DEFINATELY BE BACK BECAUSE OF THOSE GUYS AND BECAUSE OF MAX. More

I was at the dealership for a computer glitch recall. Rick was very attentive to my concerns. Rick even helped me resync my phone to the car Rick was very attentive to my concerns. Rick even helped me resync my phone to the car More

Exceptional Service! From the moment I spoke with Clement on the phone, to pulling into the dealership and seeing my new car out front with my name on it, my experience wa From the moment I spoke with Clement on the phone, to pulling into the dealership and seeing my new car out front with my name on it, my experience was great! Worth the 5 hour drive to get there and make a purchase! Clement was thorough and took care of everything. He was very friendly, not pushy in any way, and has called several times to make sure that I am enjoying the car and to see if I need anything! Don't hesitate to work with Clement!! More

Joseph Deegan made it a comfortable good experience The rep Joseph Deegan made the difference. I went to other dealers and felt uncomfortable but not so with Joseph. Just a really good, honest guy who r The rep Joseph Deegan made the difference. I went to other dealers and felt uncomfortable but not so with Joseph. Just a really good, honest guy who represents you well. More

Completely satisfactory When a need-for-service light came onto the dashboard of my Lexus, indicting a problem with a tire, I brought it into your dealership. All of my tires When a need-for-service light came onto the dashboard of my Lexus, indicting a problem with a tire, I brought it into your dealership. All of my tires were checked out and some air pressure was addd to one or two of them until the light went off. This was just before I was leaving town on a trip and wanted to make sure I would not experience any tire rouble while I was away. This was done for me while I waited and there was no charge for any of that service, since I am a customer.... and now an even happier one. More