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Lexus of Fremont

Fremont, CA

4.9
1,046 Reviews

5600 Cushing Parkway

Fremont, CA

94538

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1,046 Reviews of Lexus of Fremont

December 23, 2025

Everything went good the sales people were nice I didn't have any problems at all got the car bought it and no more to say thank you More

by thomastracz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wasay logari, Bret Chan
Dec 23, 2025 -

Lexus of Fremont responded

Thank you for choosing Lexus of Fremont and for sharing your experience, Thomas! Thank You, Customer Experience Management customerexperience@swickard.com

December 23, 2025

Prompt and quick turnaround. Had a good experience with service here. Would recommend for servicing. More

by mahendramaiti07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Tostado
Dec 24, 2025 -

Lexus of Fremont responded

Thank you so much! We appreciate your business here at Lexus of Fremont. Thank You, Customer Experience Management customerexperience@swickard.com

December 19, 2025

The personel ate friendly and knowledgable people. Good service, good expirience, smooth communicatipn. Good car, no sales pressure, More

by Boris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wasey
Dec 19, 2025 -

Lexus of Fremont responded

Boris, we're delighted you had a smooth, no-pressure experience with our knowledgeable and friendly team. Thank you for choosing Lexus of Fremont, enjoy your new car! Thank You, Customer Experience Management customerexperience@swickard.com

December 19, 2025

Very courteous and professional service. I did not have to wait long in the nice lounge. More

by Bala.suresh
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Dec 22, 2025 -

Lexus of Fremont responded

We really appreciate you taking the time to leave Lexus of Fremont this awesome review! Thank You, Customer Experience Management customerexperience@swickard.com

December 18, 2025

Really slow. Never introduced himself. Told 2 hrs and there for 3 no apologies. Then I was charged extra for using credit card which was not explained ahead of ti More

by samchiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Fulkerson
Dec 22, 2025 -

Lexus of Fremont responded

Sam, thank you for the feedback. We apologize the wait was too long, although our records show the check in/check out time just over 2 hours. Nonetheless, we want your experience with us to be amazing and I will be reaching out to you personally to apologize for your wait. Thank You, Scott Howell, scott.howell@swickard.com, Service Manager

December 18, 2025

Efficient , done in time , gives status of the car , offer refreshments , explain why needs to be done at the car More

by ising_95133
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bennie Carter, Mike Cartisano
Dec 19, 2025 -

Lexus of Fremont responded

We're glad you had a seamless experience with our team at Lexus of Fremont! Thank you for sharing! Safe travels! Thank You, Customer Experience Management customerexperience@swickard.com

December 17, 2025

Kathleen is great and very professional. The dealer has excellent service, has very nice customer waiting area and was always kept informed about service status. More

by anchorageye
Recommend Dealer
Yes
Employees Worked With
Kathleen Wong
Dec 18, 2025 -

Lexus of Fremont responded

It's great to know you felt well taken care of by Kathleen and the rest of the Lexus of Fremont team! Thank you for choosing us and sharing your support. Thank You, Customer Experience Management customerexperience@swickard.com

December 16, 2025

Team was attentive, they were happy to come to an agreement that was suitable for both parties. As a repeat customer I was well looked after and shown what vehicles were available that best suited my More

by Ranjaboombastic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce , Bret Chan
Dec 16, 2025 -

Lexus of Fremont responded

Thank you so much for your repeat business and rave review! We are so grateful to have you as a customer and we hope to see you back again at Lexus of Fremont. Thank You, Customer Experience Management customerexperience@swickard.com

December 12, 2025

I really appreciate the professional service that I received from your business. I thank you for making my experience more manageable. More

by Tibitha
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Luong, Christina Fulkerson
Dec 12, 2025 -

Lexus of Fremont responded

We appreciate your highlighting our dedication to providing professional service at Lexus of Fremont, Tibitha. Until next time, drive safely and take care! Thank you, Customer Experience Management customerexperience@swickard.com

December 12, 2025

The service is excellent. James is very professional and knowledgeable. Short waiting times from checking in and getting my car. The facility is clean and love the flavored co More

by Alma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Luong
Dec 12, 2025 -

Lexus of Fremont responded

Alma, we are thrilled to hear that James provided professional and efficient service. Thank you for highlighting our clean facilities and flavored coffees, too! We appreciate your recommendation and look forward to seeing you again at Lexus of Fremont. Safe travels! Thank You, Customer Experience Management customerexperience@swickard.com