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Lexus of Fremont

Fremont, CA

4.9
1,059 Reviews
Call Dealership (855) 876-5014
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5600 Cushing Parkway

Fremont, CA

94538

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1,059 Reviews of Lexus of Fremont

January 10, 2026

Excellent Service/ Dao is very professional in dealing my car problems.. Fast service and on point with solutions and details. Thank you More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao Nguyen
Report | Print
Jan 12, 2026 -

Lexus of Fremont responded

Joy, thank you for choosing Lexus of Fremont and sharing this feedback! We are happy to hear that Dao was a pleasure to work with and we wish you safe driving ahead. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

January 08, 2026

James at Lexus of Fremont is great to work with. Very professional and courteous. He made sure my car got everything it needed and kept me informed during the service visit. Also the waiting area is More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Luong
Report | Print
Jan 08, 2026 -

Lexus of Fremont responded

Jonathan, thank you for sharing your review of James! We are thrilled that he provided thorough, communicative, and professional service. We hope to welcome you back to Lexus of Fremont next time! Thank You, Customer Experience Management customerexperience@swickard.com

January 08, 2026

All the staff very courteous and helpful. James was very polite and answered all the concerns More

by Kdhillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only know the name James and who worked on the recall I don’t know
Report | Print
Jan 08, 2026 -

Lexus of Fremont responded

Thank you for leaving Lexus of Fremont a five-star review! We are happy to hear that James and our team members were helpful and polite. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

January 06, 2026

Service was attentive and maintenance was completed quickly even on a busy day for the dealership. Dao communicated which repairs were more important and helped select the most budget friendly package. More

by StigDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao
Report | Print
Jan 07, 2026 -

Lexus of Fremont responded

Thank you for your business and feedback, StigDriver! We look forward to sharing this with Dao! See you next time at Lexus of Fremont! Thank You, Customer Experience Management customerexperience@swickard.com

January 05, 2026

Vener always provides Excellent customer service and is very knowledgeable in the industry he is always honest, attentive, and made sure everything was handled properly. Very satisfied with the experien More

by Ana Montes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Report | Print
Jan 06, 2026 -

Lexus of Fremont responded

Ana, we're delighted to hear about your excellent experience with Vener! Thank you for choosing Lexus of Fremont and sharing your feedback. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

January 04, 2026

Nice and cooperation. Details of services are given to me. Loaner is available for me . More

by stewartcheang
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAO NGUYEN
Report | Print
Jan 06, 2026 -

Lexus of Fremont responded

Stewart, it was our pleasure to assist you. Thank you from all of us here at Lexus of Fremont! Thank You, Customer Experience Management customerexperience@swickard.com

January 03, 2026

Very meticulously done. Happy with loaner. Nice facility. Very clean, elegant and fresh. Nice hospitality and reception. More

by sricharan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao Nguyen
Report | Print
Jan 06, 2026 -

Lexus of Fremont responded

Thank you for the 5-star rating, we care deeply about our guests and we are very pleased to see that our team helped make your visit a good one. We hope to see you again one day at Lexus of Fremont! Thank You, Customer Experience Management customerexperience@swickard.com

January 02, 2026

Ivan Xu is the best service provider I have ever had! Thank you Ivan for all your help yesterday on my RX 350H new SUV purchased. Thank you! More

by kljcwu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Xu
Report | Print
Jan 05, 2026 -

Lexus of Fremont responded

Congratulations on your new Lexus RX 350H! We will be sure to pass along your thanks to Ivan for all his help. Please let us know if Lexus of Fremond can be of further assistance. Thank You, Customer Experience Management customerexperience@swickard.com

December 31, 2025

Staff is friendly and receptive and not compelling. They are very quick in turning things around. More

by damodharam2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chenney Chen, Danny Dang
Report | Print
Dec 31, 2025 -

Lexus of Fremont responded

Thank you for the positive feedback! We are glad to hear the staff was friendly and receptive. We appreciate you recognizing how quickly we turn things around at Lexus of Fremont. Enjoy the road in your new vehicle, and welcome to the Swickard family! Thank You, Customer Experience Management customerexperience@swickard.com

December 31, 2025

The showroom is warm and welcoming. Staffs are friendly. Pleasently surprised that the talk went very smoothly. I had what I wanted in my mind and when Mai Ngyuen and Ahmed made it poss More

by Satheesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mai Ngyuen, Ahmed Ibrahim, Bret Chan
Report | Print
Jan 05, 2026 -

Lexus of Fremont responded

Satheesh, it’s fantastic to hear that Mai, Ahmed, and the rest of our team made your experience smooth and professional. We truly appreciate your feedback and congratulations on your new ride! Thank you for choosing Lexus of Fremont. Thank You, Customer Experience Management customerexperience@swickard.com

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