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Lexus of Fremont

Fremont, CA

4.9
898 Reviews

5600 Cushing Parkway

Fremont, CA

94538

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898 Reviews of Lexus of Fremont

June 09, 2024

Very courteous and friendly and I didn’t have to Waite to be attended to. More

by CindyR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gran
Jun 10, 2024 -

Lexus of Fremont responded

Thank you for this 5-star review of Lexus of Fremont! We hope to see you again down the road!

June 07, 2024

Scheduling was easy, examination of my vehicle was thorough and explained using modern digital communication means which was effective and impressive. More

by TrvlnMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Jun 10, 2024 -

Lexus of Fremont responded

Thank you for the great feedback! We're glad to hear that our modern communication methods and thorough examination made your experience at Lexus of Fremont impressive. We appreciate your support!

June 07, 2024

Fast, thorough, accommodating, efficient, all communication can be done online/by phone, which saves a lot of time. More

by Zh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gran
Jun 10, 2024 -

Lexus of Fremont responded

Thanks for the fantastic feedback! We're glad to hear that our team at Lexus of Fremont provided a fast and efficient experience. We appreciate your support!

June 07, 2024

Keep up the good work. Perhaps do a better job of informing the customers of their appointments via email or text message after they schedule. More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gran
Jun 10, 2024 -

Lexus of Fremont responded

Thank you for the feedback! We do have notifications that go out through both text and email, once you've opted in. We will check what happened in your case, but we are grateful you took the time to let us know. We appreciate your business and look forward to serving you again soon. Take care! Mike Caldwell - General Manager - michael.caldwell@swickard.com

June 06, 2024

My adviser Phat Lam is wonderful. He is professional and knowledgeable about my car needs. I trust his advice and I am pleased with results and the deals I receive. More

by Lulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phat Lam
Jun 06, 2024 -

Lexus of Fremont responded

Lulu, we're delighted to hear that Phat provided you with such excellent service at Lexus of Fremont. Thanks for sharing your positive experience!

June 02, 2024

First class operation. I am overwhelmed. It has been a few Well, Nana is good. Glad you’re here. I’ll tell you that she is 3 pounds. She wants to see so bad shut up years s More

by les.ettinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner
Jun 03, 2024 -

Lexus of Fremont responded

Les, we're delighted to hear that Conner and Chan provided such a comprehensive and pleasant experience at Lexus of Fremont. Thanks for choosing us!

June 01, 2024

Kathleen Wong is the best salesperson I have worked with hands down. She was extremely transparent and efficient throughout the entire purchasing process. We had some minor issues with the new car that we p More

by meal.03.lecture
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Wong
Jun 03, 2024 -

Lexus of Fremont responded

Thank you for sharing your experience! We're delighted to hear that Kathleen provided such transparent and efficient service at Lexus of Fremont. We appreciate the recommendation and look forward to assisting with your next Lexus purchase!

June 01, 2024

Service dept and representatives are great, they always try to do their best to help More

by Shuderliu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phat
Jun 03, 2024 -

Lexus of Fremont responded

Thank you for visiting Lexus of Fremont! We appreciate your review and business.

June 01, 2024

James was great to work with. Good service and addressed all my concerns. Convenient scheduling and I was kept up to date on progress. The loaner vehicle was very nice. More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Service Advisor
Jun 03, 2024 -

Lexus of Fremont responded

Jonathan, we're glad to hear James provided excellent service and kept you informed throughout your visit at Lexus of Fremont. Thanks for the positive feedback!

June 01, 2024

Christina did a great job explaining the service required for my vehicle. It was a quick and efficient process! More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fulkerson
Jun 03, 2024 -

Lexus of Fremont responded

JL, we're delighted to hear that Christina provided you with excellent service at Lexus of Fremont. Thanks for sharing your experience!

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