Lexus of Fremont

The Customer service was very good! The Advisor was friendly and helpful and added service easy to confirm online. Pickup was easy and convenient. Overall great service! The Advisor was friendly and helpful and added service easy to confirm online. Pickup was easy and convenient. Overall great service! More

Great customer service all around by all the folks at this dealership. Solid customer service. this dealership. Solid customer service. More

The service rep James Luong gave us excellent service. He got us in and out promptly and was very informative He got us in and out promptly and was very informative More

Lam Phat is very knowledgeable and give good advice what services need for maintenance the car every time customers have questions. Lam Phat meets expectations & Excellent customer service. services need for maintenance the car every time customers have questions. Lam Phat meets expectations & Excellent customer service. More

Phat was very friendly, dedicated and knowlegeable, loaner car was provided so my work was not disrupted. All in all, nothing short of satisfaction throughout the service! loaner car was provided so my work was not disrupted. All in all, nothing short of satisfaction throughout the service! More

James L. is amazing! He is my go to person whenever I need my car serviced. He always gives a 5 star customer service. He’s friendly and always has a smile on is amazing! He is my go to person whenever I need my car serviced. He always gives a 5 star customer service. He’s friendly and always has a smile on his face. I’ve been going to him for years now even though it’s a drive to get to him, I don’t mind because the other dealers I’ve tried to go to, their customer service doesn’t even come close to how they treat their customers in Lexus of Fremont. For that I give a 5 ⭐️ ⭐️⭐️⭐️⭐️ for this place and every place needs a “James” in it! Thank you James for another great experience!!! Until next time! More

Received great service at Fremont Lexus. The service advisor and technician were really professional in diagnosing my car issues The service advisor and technician were really professional in diagnosing my car issues More

Excellent service and hands down! !! Even though the place is under major renovations, staffs are very attentive still. Vener Padilla is very punctual & very quick to respond with my c !! Even though the place is under major renovations, staffs are very attentive still. Vener Padilla is very punctual & very quick to respond with my concerns. Much appreciated!!! More

Customer service is very important to me, went to another Lexus dealership in Oakland , went inside the showroom, the woman that saw me didn’t even budged, she just went back to what she was doing, disappoin Lexus dealership in Oakland , went inside the showroom, the woman that saw me didn’t even budged, she just went back to what she was doing, disappointed, I drove to Freemont Lexus dealership , I was about to go inside the showroom , and was greeted by a woman employee, (don’t know her name) and directed me to Connor. Great experience. If I can give him more stars I will. More

Phat was super helpful and provided great service for my last minute request. Would always go back here because the service they provide is the best. last minute request. Would always go back here because the service they provide is the best. More