Lexus of Fremont

Shane Sorge is the Best! Shawn Sorge was great to deal with. Very helpful, knowledgeable and all around excellent customer service. He is a perfect example of what a superb Shawn Sorge was great to deal with. Very helpful, knowledgeable and all around excellent customer service. He is a perfect example of what a superb customer service is. Thanks for the awesome deal! More

Service after sale Mike promised satisfaction after the purchase and delivered thank you . We got a great deal on a used car for our daughter ! She loved the car Mike promised satisfaction after the purchase and delivered thank you . We got a great deal on a used car for our daughter ! She loved the car More

Great job We enjoy visiting this dealership. They are very friendly and accommodating. The waiting area is spacious, clean and comfortable. They are organized a We enjoy visiting this dealership. They are very friendly and accommodating. The waiting area is spacious, clean and comfortable. They are organized and efficient. Shopping is nearby if you need to wait for more than a few minutes. Thumbs up! More

Professional service My 30,000 mile service went smooth and was conducted professionally by Phat Lam. I purchased new tires and was glad to have his expertise in thi My 30,000 mile service went smooth and was conducted professionally by Phat Lam. I purchased new tires and was glad to have his expertise in this arena. More

Very Good Experience Positive experience with these folks. They made the buying process comfortable and worked with me in a manner that was professional and positive.i wou Positive experience with these folks. They made the buying process comfortable and worked with me in a manner that was professional and positive.i would buy from them again. More

Great service My service rep Michael Start has been amazing! He's been very helpful and has been my go to rep for the past 5 years. Great customer service from him. My service rep Michael Start has been amazing! He's been very helpful and has been my go to rep for the past 5 years. Great customer service from him. More

Every time. Every time I go in, whether it be for tire rotation or tire replacement, I am treated with respect and courtesy. I highly recommend this service cente Every time I go in, whether it be for tire rotation or tire replacement, I am treated with respect and courtesy. I highly recommend this service center. Every staff member I have had contact with is customer driven, thorough in explaining service items and costs, as necessary and are punctual with approaching me at my appointment time. I never sit for long without communicating with someone. More

Customer Service This was my first visit to this dealership and have to say I was impressed by the level of customer service I received by Phat Lam. I have been to sev This was my first visit to this dealership and have to say I was impressed by the level of customer service I received by Phat Lam. I have been to several different Lexus dealerships over the years and Mr. Lam level of service will have me coming back to this dealership in the future. More

Smooth It was very organized and pleasant. I got a free complimentary oil change and car wash. Waiting period is about 2 hours but it was worth it. It was very organized and pleasant. I got a free complimentary oil change and car wash. Waiting period is about 2 hours but it was worth it. More