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Lexus of Henderson
Henderson , NV
8,246 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 8,246 reviews
November 05, 2026
I am very happy with my service representative helping me addressing my car issues. And I am pleased with my service. Thank you addressing my car issues. And I am pleased with my service. Thank you More
by mikejames1960
Verified CustomerEmployees Worked With
November 05, 2026
They take a direct interest in my car and myself. Everyone from sales personal to stock people took the time to ask about me. Everyone from sales personal to stock people took the time to ask about me. More
by ECUBED2010
Employees Worked With
November 05, 2026
The worse experience …! I will never return to this location for service nor purchase another Lexus. The service tech that checked me out was extremely rude, unprofessiona I will never return to this location for service nor purchase another Lexus. The service tech that checked me out was extremely rude, unprofessional, horrible! I have already voiced my concerns to the sales manager that was available to assist me that day. To this day, I have not received a return call from the service manager despite I made it very clear on that request. I left the service center beyond upset. I have shared my experience with family & friends. More
by Linda
Employees Worked With
November 04, 2026
Always accurate, great communication. Efficient service! Provided a loaner for longer wait times. Even communicated with my husband as well as me. Customer service was great Efficient service! Provided a loaner for longer wait times. Even communicated with my husband as well as me. Customer service was great More
by Monique420.my
Employees Worked With
James
November 04, 2026
James Simmons is Fantastic! I know my car is in excellent and capable hands with him. He listens to my questions and the problems I have with my car, and when I bring my car in I know my car is in excellent and capable hands with him. He listens to my questions and the problems I have with my car, and when I bring my car in to Lexus of Henderson he resolves those problems. Words are truly not sufficient to say how Awesome James is. I am truly grateful I can bring my car to him. More
by JANETGRANGE
Employees Worked With
James Simmons
November 04, 2026
Frustrating when getting an 'uber' Slow on doing paperwork and they ordered an uber to get back to my work, which I was late due to Uber not being order earlier, I'm not sure if policy change but th paperwork and they ordered an uber to get back to my work, which I was late due to Uber not being order earlier, I'm not sure if policy change but they used to let you get a car until your car was fixed. Poor explanation and common their end. More
by CAPRICORNIO_OS
