Lexus of Henderson

Exceptional service is always with a smile. I love it thank you. Always happy to come in have a coffee and be greeted kindly. This this is why I choose Lexus for 15 years plus. I love it thank you. Always happy to come in have a coffee and be greeted kindly. This this is why I choose Lexus for 15 years plus. More

Overall, it went smoothly from dropping off the vehicle to picking it up. James was thorough and friendly. He kept me informed of the vehicle status throughout the day and let me know if another day was ne to picking it up. James was thorough and friendly. He kept me informed of the vehicle status throughout the day and let me know if another day was needed. More

Great communication and took care of all my needs in a timely manner. Great communication and took care of all my needs in a timely manner. Stephen was fantastic. timely manner. Great communication and took care of all my needs in a timely manner. Stephen was fantastic. More

I found that Lexus of Henderson wasn't honest throughout the entire process. They hid that they charge almost $1200 for doc fees alone, and didn't even register the vehicle at the CA DMV (out of state purch the entire process. They hid that they charge almost $1200 for doc fees alone, and didn't even register the vehicle at the CA DMV (out of state purchase). In fact I still owe the California DMV $700 to register. $1200 was pure profit to the dealership that they're upfront about. I found the breakdown of cost, including doc fees (even though they didn't do a documentation) after when they mailed the paper work to my house. I immediately reached out to the dealership and they completely ignored my calls and multiple emails even to the general manager. I would highly recommend people to stay away from Lexus of Henderson. Go to any other Lexus dealer in Las Vegas. They have lower "doc fees" which are pointless anyway More

Great communication and took care of all my needs in a timely manner. Great communication and took care of all my needs in a timely manner. Stephen was fantastic. timely manner. Great communication and took care of all my needs in a timely manner. Stephen was fantastic. More

The dealership handlers the sale and helped me with my circumstance but the registering of the vehicle has been very disappointing and has led to the car being unregistered past its date. circumstance but the registering of the vehicle has been very disappointing and has led to the car being unregistered past its date. More

Fast, friendly & customer focused. Fast, friendly & customer focused. Always superior service! All star team throughout. Fast, friendly & customer focused. Always superior service! All star team throughout. More

Everyone was very nice. They were helpful and knowledgeable. I have just moved here and I did not know how to change my GPS and he show me how to do. I was very pleased with They were helpful and knowledgeable. I have just moved here and I did not know how to change my GPS and he show me how to do. I was very pleased with my service at Henderson Lexus. More

I kind of knew I wanted the vehicle before I showed up and told Louise that. My main Concern was time as I work graveyard shift, and guard my sleep on weekends. Louise was super respectful of that and I w and told Louise that. My main Concern was time as I work graveyard shift, and guard my sleep on weekends. Louise was super respectful of that and I was out of the dealership with my vehicle before noon!! More

Very professional and caring . I was informed of the status of the repairs at all times and provided with alternate transportation. Just great service! I was informed of the status of the repairs at all times and provided with alternate transportation. Just great service! More