Lexus of Henderson

Received an excellent service from Stephen to the mechanic; extremely satisfied to include a few employees on the floor who said 'hello' to me while waiting. mechanic; extremely satisfied to include a few employees on the floor who said 'hello' to me while waiting. More

They were very helpful & kept us updated throughout the whole process & answered all questions we had. whole process & answered all questions we had. More

We recently purchased a vehicle at Lexus of Henderson. Our sales consultant, César Hernandez was very helpful and professional, and guide us through the buying process. I will recommend this dealership an Our sales consultant, César Hernandez was very helpful and professional, and guide us through the buying process. I will recommend this dealership and Cesar Hernandez to my friends and family… More

Caesar was very helpful and professional and guide us through the buying process. This is my first vehicle that I have purchased in Las Vegas. And I wasn't familiar with the paperwork in finance since I through the buying process. This is my first vehicle that I have purchased in Las Vegas. And I wasn't familiar with the paperwork in finance since I paid cash for the vehicle. More

Tito Deleon is a Great salesman that walked me through very step of the way and made me feel comfortable and relaxed am explained everything to me and is so professional and loves what he does!!! Thank Yo very step of the way and made me feel comfortable and relaxed am explained everything to me and is so professional and loves what he does!!! Thank You so much Tito Deleon and staff at Lexus of Henderson! I would definitely come back to do more business with this dealership! Sincerely, Patrick Villaruel More

very pleasant and accommodating. Luke explained every major items relative to car ownership.! Luke took less time to locate the car's manual which was stowed during car's interior cl Luke explained every major items relative to car ownership.! Luke took less time to locate the car's manual which was stowed during car's interior clean-up. very efficient in explaining the financial aspect on payments. Luke was able to convince upper management to use my credit card. More

Poor communication and left me waiting for almost 4 hours when they said it would be 2. when they said it would be 2. More

These people are very thorough and friendly, and they explained everything I needed to have done. They also listen to me as I explained my concerns. explained everything I needed to have done. They also listen to me as I explained my concerns. More

Very nice place very clean - needs better snacks They are always accommodating and friendly always accommodating and friendly More

I recently purchased a vehicle and had the pleasure of working with Fabian. I highly recommend asking for him specifically if you’re considering buying from this dealership. Fabian was professional, patie working with Fabian. I highly recommend asking for him specifically if you’re considering buying from this dealership. Fabian was professional, patient, and extremely accommodating throughout the entire process. I tend to ask a lot of questions and like to fully understand everything before making a decision, and he never made me feel rushed or pressured. He took the time to work with his manager to help negotiate a fair purchase price and a better interest rate, which I truly appreciated. What stood out most was his level of customer service. At one point, I had to leave mid-negotiation to pick up my child from school. When I returned, not only did Fabian pick up right where we left off seamlessly, but another member of the team, who wasn’t even assisting me, ran to open the door for us. That kind of attentiveness really speaks to the overall culture of the dealership. The only area for improvement would be the detailing of the vehicle at delivery. While it may have been completed, there was still some noticeable dust in the air vents and white splash marks in the trunk. Overall, Fabian made this one of the smoothest and least stressful car-buying experiences I’ve had. Because of him, I would absolutely return and will be recommending him to friends and family. More