Lexus of Henderson

Great communicator and always tries to accommodate you for your best convenience Always a great experience for your best convenience Always a great experience More

Always efficient, professional and friendly. Very flexible scheduling. No hassle Excellent communication throughout the repair process. Very flexible scheduling. No hassle Excellent communication throughout the repair process. More

Miles was efficient, thoughtful and full of good information. I felt good dealing with such a Nice guy. information. I felt good dealing with such a Nice guy. More

Very clean the lobby has a relaxing vibe with snacks and drinks while you wait. drinks while you wait. More

Dealing with David Torrella has been one of the absolute joys of my life. Not only have I named my two dogs David and Torrella, but I even had my dog groomer fashion a beard similar to David's. I feel bless joys of my life. Not only have I named my two dogs David and Torrella, but I even had my dog groomer fashion a beard similar to David's. I feel blessed to have David and his professionalism in my life, and my wife feels the same also, which made the decision a simple one to invite him on our honeymoon. More

The quality work was excellent however they quoted you one price and didn’t keep adding that’s what the distress comes in. I don’t like when people do that you get my car in the shop can you tell me all t one price and didn’t keep adding that’s what the distress comes in. I don’t like when people do that you get my car in the shop can you tell me all this other stuff needs to be done after I give you a very detailed list after I take my car to three different mechanics so tell me what’s wrong with it I shouldn’t have to do all that, but I’ve had some really bad experiences with the Lexus dealership Sahara and Henderson. They overcharge and Sahara doesn’t guarantee their work. More

Car that was factory ordered was not same car received. Car had additional options did not order so ended up paying more $$ for options not requested. Did not notice until after purchase, which was my Car had additional options did not order so ended up paying more $$ for options not requested. Did not notice until after purchase, which was my fault, but was due to trust built with dealership / salesperson on initial dealings. Plus, window sticker was already removed when picked up at dealership. I would have taken the car, either way, as the money was not the main issue. Just the fact was not informed of additional options, not initially ordered, nor possibly offering any type of compromise if taking the vehicle. More

Tyler greeted me in the customer lounge and went over everything that was to be done to my GX. Told me because so much was to be done it would be 2 1/2 to 3 hours to complete. At about the 3 hour point everything that was to be done to my GX. Told me because so much was to be done it would be 2 1/2 to 3 hours to complete. At about the 3 hour point Tyler came to me letting me know the GX was all complete including the GX being washed and vacuumed. More

No It was a standard maintenance appointment - nothing exciting or memorable - they did a fine job - not sure what else you want me to say exciting or memorable - they did a fine job - not sure what else you want me to say More

This is the worst purchase of my life ! !! I paid cash and still no title !! I paid cash and still no title More