Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Henderson
Henderson , NV
5,782 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,782 reviews
June 20, 2024
I don’t want to write fifteen words to say my car is fine but I did but I did More
by RJURY33638
Verified CustomerEmployees Worked With
Helpful June 20, 2024
Too expensive labor rate is too high. Basic service is just average easy to schedule appointment Basic service is just average easy to schedule appointment More
by None
Employees Worked With
June 20, 2024
Lexus at Henderson took great care of my vehicle in a timely manner. Excellent customer service and would recommend to friends and family. Thanks again to my service advisor, Stephen. timely manner. Excellent customer service and would recommend to friends and family. Thanks again to my service advisor, Stephen. More
by strussler24
Employees Worked With
Stephen
June 20, 2024
Excellent service- needed a battery replacement- it was done quickly while I waited in the lounge done quickly while I waited in the lounge More
by LES8
Employees Worked With
June 20, 2024
Best xxxx service! Had an emergency and Lexus of Henderson came to the rescue. Thx Had an emergency and Lexus of Henderson came to the rescue. Thx More
by kellyaharris1
Employees Worked With
June 20, 2024
I’ve had great service from everyone at Lexus of Henderson, from the moment I dropped my car off until they texted me my car was ready. My service advisor, James Simmons was very thorough in letting Henderson, from the moment I dropped my car off until they texted me my car was ready. My service advisor, James Simmons was very thorough in letting me know how my car was doing and what they performed on my car. More
by alohajan.me
Employees Worked With
James Simmons
June 20, 2024
Service is great . Team Henderson Lexus are awesome. They do an excellent job. Facility is very clean. Team Henderson Lexus are awesome. They do an excellent job. Facility is very clean. More
by Nando
June 20, 2024
Very clean and professional. They could use more signage during construction so people know where to for service. They could use more signage during construction so people know where to for service. More
by morgan8899
Employees Worked With
June 20, 2024
Over the years I've always been well satisfied with the professional and friendly service at the Service Center. This has been especially true since my lead service center person has been Tyler Heishman. professional and friendly service at the Service Center. This has been especially true since my lead service center person has been Tyler Heishman. More
by STANSILBERSTEIN
June 19, 2024
When I walked in the door I was already very upset with my experience at the Volkswagen dealership. Michelle greeted me with a smile and immediately made feel comfortable and not pressured. She should be c my experience at the Volkswagen dealership. Michelle greeted me with a smile and immediately made feel comfortable and not pressured. She should be considered an asset to your establishment as I walked away with a new Lexus! Excellent service from all. More
by deelabarge
Employees Worked With
Michelle Beck
