Lexus of Henderson

They gave me great service in searching for the car I wanted, delivered ontime for the promised price and took extra time to explain the bells and whistles to me when I found the owners manual a little o wanted, delivered ontime for the promised price and took extra time to explain the bells and whistles to me when I found the owners manual a little opaque. Wonderful. More

I was able to make an appointment quickly. Service requested including the replacement of a tire was done as requested. Service requested including the replacement of a tire was done as requested. More

Very kind and friendly. Very accommodating and makes everything very easy and pleasant. Love working with Tyler. Very accommodating and makes everything very easy and pleasant. Love working with Tyler. More

The buying process was superb, efficient and very professional. Unfortunately, I was talked into buying a Vehicle Service Agreement that did not provide the length of coverage that I was assured it w professional. Unfortunately, I was talked into buying a Vehicle Service Agreement that did not provide the length of coverage that I was assured it would. That’s not a big problem because it can be cancelled. The experience that really soured an otherwise “. Excellent Experience” was the lack of communication regarding DMV fees that would be owed after the purchase. I received a nasty and unexpected surprise charge on my credit card two weeks after completing the deal. Better communication would have made all of this a much better experience in the end. More

Worked with us so everyone could be happy with the deal getting us into a new car. getting us into a new car. More

I was given an estimate over the phone for oil change and multi point inspection for 149$ When I arrived I was surprised that the price went over $200 with no inspections at all and with regular oil not syn multi point inspection for 149$ When I arrived I was surprised that the price went over $200 with no inspections at all and with regular oil not synthetic one . When I confronted the guy he said: oh because your car is old we can give some inspections but the price is going to be the same and regular oil. I feel I have been taken advantage of may be because I am old and I have an accent. And things were twisted because I called twice and they confirmed it is $149 with multipoint inspections and fluid toppings and everything else. I was disappointed in this experience although I was planning to do all the work and services in your dealership, now I am hesitant.. More

Had great experience buying car from Lexus of Henderson. Thank you to Luke my sale guy and Siri the sales manager. Love my new TX. Thank you to Luke my sale guy and Siri the sales manager. Love my new TX. More

Quick friendly service Comfortable waiting areas, nice snack/drink offerings, quick friendly service. I also love that they know who I am when I call. snack/drink offerings, quick friendly service. I also love that they know who I am when I call. More

The service repair went very well. The car is running better than ever. I just wish that I would have remembered to ask for my military discount. The car is running better than ever. I just wish that I would have remembered to ask for my military discount. More

Clean efficient courteous great waiting area even has good snacks and internet clean rest rooms good snacks and internet clean rest rooms More