Lexus of Henderson

The purchase process was too complicated and lengthy. It became not a simple process as it should have been. It became not a simple process as it should have been. More

The dealership was clean, staff was friendly and low pressure atmosphere. Staff were professional and well groomed. pressure atmosphere. Staff were professional and well groomed. More

Outstanding service. I bought 3 Lexus with them in 2 years. I felt valued and they understood my needs I bought 3 Lexus with them in 2 years. I felt valued and they understood my needs More

Friendly, extremely helpful, very professional. Everyone went out of their way to be extremely helpful. Everyone went out of their way to be extremely helpful. More

Great service! Best car buying experience ever. Tito made us instantly feel like part of the family. Best car buying experience ever. Tito made us instantly feel like part of the family. More

Shortly before I came to pick up my car, my sales person, Terry, was let go from the dealership. Kenny with very short notice stepped in to help me complete the purchase. He was amazing! Certainly appreciate Terry, was let go from the dealership. Kenny with very short notice stepped in to help me complete the purchase. He was amazing! Certainly appreciate his service! More

I liked Rick the Salesman but the process of my bank issued cashier check being accepted was ridiculous. In retrospect, I should’ve brought $57,858.25 CASH! Also proof of lnsurance took additional hours issued cashier check being accepted was ridiculous. In retrospect, I should’ve brought $57,858.25 CASH! Also proof of lnsurance took additional hours to process which I provided, but my insurance cards had recently expired due to me changing insurance companies.The dealership proved to be very distrusting of myself for some reason. The time this all took prohibited the proper time needed to fully instruct me on the use of the controls and infotainment screen. The salesman did show me a couple things though. More

Service team had my car towed on a Saturday after starter went out in my Lexus LS 430. Offered loaner vehicle after finding out the parts will take a few days to arrive which got my wife back and forth to went out in my Lexus LS 430. Offered loaner vehicle after finding out the parts will take a few days to arrive which got my wife back and forth to work. Don't mind paying a little extra for great service and not having to deal with a shady auto shop. Drop off and pickup took less than 5 mins. Friendly staff and people answering the phones. Thank you. More

Very Accommodating When you drive up to Lexus, the guys receiving the car are very fast and courteous. James comes outside because he saw that I arrived and greets me walking me into his office, letting me receiving the car are very fast and courteous. James comes outside because he saw that I arrived and greets me walking me into his office, letting me know what service is gonna be conducted and how long that should take. James then Shows my wife and I to the waiting area letting us know what snacks and drinks are available. After servicing complete, James came and got us sat down in his office. Explain everything that was done to my vehicle and was very open to any questions. Lexus has a nice very nice waiting area With much to do so you're not bored. I had a small scratch on my door handle and James had it polished out quickly and easily after I noticed that I hadn't seen it there before. More

Great job Excellent, good customer service ? ????????????????? Great great excellent nice environment lot of snacks ????????????????? Great great excellent nice environment lot of snacks More