Lexus of Henderson

The buying process was superb, efficient and very professional. Unfortunately, I was talked into buying a Vehicle Service Agreement that did not provide the length of coverage that I was assured it w professional. Unfortunately, I was talked into buying a Vehicle Service Agreement that did not provide the length of coverage that I was assured it would. That’s not a big problem because it can be cancelled. The experience that really soured an otherwise “. Excellent Experience” was the lack of communication regarding DMV fees that would be owed after the purchase. I received a nasty and unexpected surprise charge on my credit card two weeks after completing the deal. Better communication would have made all of this a much better experience in the end. More

Worked with us so everyone could be happy with the deal getting us into a new car. getting us into a new car. More

I was given an estimate over the phone for oil change and multi point inspection for 149$ When I arrived I was surprised that the price went over $200 with no inspections at all and with regular oil not syn multi point inspection for 149$ When I arrived I was surprised that the price went over $200 with no inspections at all and with regular oil not synthetic one . When I confronted the guy he said: oh because your car is old we can give some inspections but the price is going to be the same and regular oil. I feel I have been taken advantage of may be because I am old and I have an accent. And things were twisted because I called twice and they confirmed it is $149 with multipoint inspections and fluid toppings and everything else. I was disappointed in this experience although I was planning to do all the work and services in your dealership, now I am hesitant.. More

Had great experience buying car from Lexus of Henderson. Thank you to Luke my sale guy and Siri the sales manager. Love my new TX. Thank you to Luke my sale guy and Siri the sales manager. Love my new TX. More

Quick friendly service Comfortable waiting areas, nice snack/drink offerings, quick friendly service. I also love that they know who I am when I call. snack/drink offerings, quick friendly service. I also love that they know who I am when I call. More

The service repair went very well. The car is running better than ever. I just wish that I would have remembered to ask for my military discount. The car is running better than ever. I just wish that I would have remembered to ask for my military discount. More

Clean efficient courteous great waiting area even has good snacks and internet clean rest rooms good snacks and internet clean rest rooms More

Lexus of Henderson remains my “go to” dealership for both purchase and service. It goes without saying that Lexus is my choice for the nexus of reliability and luxury. purchase and service. It goes without saying that Lexus is my choice for the nexus of reliability and luxury. More

Professional and great job in timely manner Very nice facility that is very comfortable providing snacks facility that is very comfortable providing snacks More

Was very pleased with the service here. Loved the live video as they checked my car out. Will definitely be back here. Loved the live video as they checked my car out. Will definitely be back here. More