Lexus of Henderson

Lexus OMG Can’t beat the service at Lexus particularly if J (and the mechanic foreman)) is assting you. He is friendly and professional and tells me the proble Can’t beat the service at Lexus particularly if J (and the mechanic foreman)) is assting you. He is friendly and professional and tells me the problem and solutions about my car in such a way that my blood pressure wouldn’t go up. More

Recall from Lexus on passenger airbag. Excellent work, and I received a loaner for my travel needs. I received a call from David Torella that Lexus had identified a passanger airbag is Excellent work, and I received a loaner for my travel needs. I received a call from David Torella that Lexus had identified a passanger airbag issue, and could I bring in my Lexus as soon as possible, which I did. More

15k Service Everything went very well. I was immediately greeted and ushered inside. I quickly met with David who gave me a timeline of completion. The service wa Everything went very well. I was immediately greeted and ushered inside. I quickly met with David who gave me a timeline of completion. The service was finished within that timeline. I paid and was on my way very quickly. More

You Were There For Us In An Emergency. On a Friday afternoon, I had an emergency with a screw in a tire. I arrived at the dealership with an hour to spare. I received the best customer serv On a Friday afternoon, I had an emergency with a screw in a tire. I arrived at the dealership with an hour to spare. I received the best customer service. A thorough check of my car revealed other items in need of repair. My car was ready the next day. During this emergency, I enjoyed my interaction with Stephen. Everything was done to assist me. More

Always the best customer service. Lexus of Henderson has been there for us with our Lexus purchase. We took delivery one year ago with our CPO RX 350. This was our fourth scheduled mai Lexus of Henderson has been there for us with our Lexus purchase. We took delivery one year ago with our CPO RX 350. This was our fourth scheduled maintenance and all went smooth and fast as usual. The Service Advisor even stood in the rain during check-in. It is a great feeling having our Lexus reliable because our grandkids live in another state. See you in four months for our next service. P.S. the coffe was hot and donut fresh. More

Excellent service by staff Customer service was the best - The service managers on my case were knowledgeable and courteous. Craig Kelly new all the workings of the Lexus Vehicl Customer service was the best - The service managers on my case were knowledgeable and courteous. Craig Kelly new all the workings of the Lexus Vehicle so it made my life easy. More

Excellent service! I am extremely pleased with the customer service I received when I went into Lexus of Henderson. I was immediately greeted when I came into the store. I am extremely pleased with the customer service I received when I went into Lexus of Henderson. I was immediately greeted when I came into the store. Every employee that saw me acknowledged me and said hello. Eldred was very nice and knowledgeable and explained every detail of my new vehicle. He made sure to answer all of our questions. I am overall very happy with my entire experience. I will definitely refer friends and family to you guys! More

Tire puncture David was super plesent to work with. He was prompted and took care of business. On my way out I found out there was another puncture on the other tir David was super plesent to work with. He was prompted and took care of business. On my way out I found out there was another puncture on the other tire. David took care of it immediately. Tire was changed out and I was on my way. More

Recall service They gave me a loaner car while they did the recall repair that my car needed. I all went fine. David and his team are always good. They gave me a loaner car while they did the recall repair that my car needed. I all went fine. David and his team are always good. More

Best in Class Always prompt, efficient and friendly....Far better than other luxury car service centers I have been to before. Another reason we have two cars from Always prompt, efficient and friendly....Far better than other luxury car service centers I have been to before. Another reason we have two cars from Lexus. More