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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,938 Reviews

4,938 Reviews of Lexus of Henderson - Service Center

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April 30, 2025

Shortly before I came to pick up my car, my sales person, Terry, was let go from the dealership. Kenny with very short notice stepped in to help me complete the purchase. He was amazing! Certainly appreciate More

by PAULSEN8087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Service team had my car towed on a Saturday after starter went out in my Lexus LS 430. Offered loaner vehicle after finding out the parts will take a few days to arrive which got my wife back and forth to More

by LICATABRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, James, Dom
April 29, 2025

Very Accommodating When you drive up to Lexus, the guys receiving the car are very fast and courteous. James comes outside because he saw that I arrived and greets me walking me into his office, letting me More

by LOPEZL01
Recommend Dealer
Yes
Employees Worked With
James
April 28, 2025

Great job Excellent, good customer service ? ????????????????? Great great excellent nice environment lot of snacks More

by Ferdi
Recommend Dealer
Yes
Employees Worked With
James- Service advisor
April 28, 2025

Accommodating, courteous, on time, keeps you well informed I have purchased 3 cars now at the dealership and service has always been exceptional. More

by daunkst
Recommend Dealer
Yes
Employees Worked With
Stephen
April 28, 2025

Treated professionally, patiently and felt like a valued customer. Car was all dressed up with a bow awaiting me. More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Kim
April 28, 2025

Everyone I dealt with at Lexus was friendly, knowledgeable and I had a great experience. More

by Kdog
Recommend Dealer
Yes
Employees Worked With
Stephen
April 27, 2025

First time taking my LX to Lexus of Henderson NV. I met with James, he gave me a timeline to complete the update. Great experience..... More

by MOOVEASY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
April 27, 2025

Pleased with Henderson Dealership's efficient, pleasant professional service, Was informed that previous service at a Lexus Dealership did not use Lexus parts. More

by Geniegene2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Professional He was pleasant and listened to our concerns about our previous concerns. Provided professional service More

by TAHIR.TAK
Recommend Dealer
Yes
Employees Worked With
Don't remember a younger male
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