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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,029 Reviews
Call Service Center (702) 228-7736

5,029 Reviews of Lexus of Henderson - Service Center

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December 10, 2023

Fast response to unexpected repair. Providing rides to and from worked very well since I have only one car. More

by daunkst
Recommend Dealer
Yes
Employees Worked With
Stephen
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Dec 11, 2023 -

Lexus of Henderson responded

We're glad to know that our team at Lexus of Henderson was able to assist you promptly and efficiently. We understand the importance of a reliable ride, so we're happy our shuttle service worked out well for you! Take care!

December 10, 2023

He's amazing. As long as he is working for Lexus I will always buy a Lexus. More

by ginaellen.77
Recommend Dealer
Yes
Employees Worked With
Tito
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Dec 11, 2023 -

Lexus of Henderson responded

Thanks for recognizing the efforts of our team, Gina! We look forward to serving you at Lexus of Henderson for miles to come!

December 10, 2023

This visit was an extended maintenance so Daniela arranged for a Lyft ride home and return to the dealership several hours later when the service was completed. More

by MTNGOATS
Recommend Dealer
Yes
Employees Worked With
Daniela was my service manager, the whole service department is great as well.
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Dec 11, 2023 -

Lexus of Henderson responded

We're glad to know that Daniela was able to arrange transportation for you during your extended maintenance visit at Lexus of Henderson. We appreciate the feedback and look forward to serving you again in the future!

December 10, 2023

Simple and fast. Dropped my car off and told Tyler my concerns. He addressed them and more. More

by MISSJCHAVEZ87
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
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Dec 11, 2023 -

Lexus of Henderson responded

We are thrilled that you were so well taken care of by Tyler and the team! Thank you for choosing Lexus of Henderson and for sharing your experience. Drive safely!

December 10, 2023

Very clean. Really nice waiting area with snacks and coffee. Plenty of seating and large screen TV's. More

by JODAVIS1996
Recommend Dealer
Yes
Employees Worked With
Daniela
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Dec 11, 2023 -

Lexus of Henderson responded

We're glad to know you enjoyed the amenities at our Lexus of Henderson location. Thanks for your positive feedback! We look forward to serving you again.

December 10, 2023

Very satisfied with the service! DAVID set me up in a car and kept me informed daily on the progress of my repairs. More

by denniswiley
Recommend Dealer
Yes
Employees Worked With
David Torrella
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Dec 11, 2023 -

Lexus of Henderson responded

Dennis, we're delighted to know that David and our team at Lexus of Henderson were able to keep you updated throughout your repair process. Thanks for the positive feedback!

December 09, 2023

I do apprecisted Tailor's and other staff members kind support and desire to be as helpful as possible. It is always a pleasere to deal with friendly and professional staff. More

by arostomyan1
Recommend Dealer
Yes
Employees Worked With
Tailor
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Dec 11, 2023 -

Lexus of Henderson responded

We're delighted to know that you had a positive experience with our team at Lexus of Henderson. We always strive to provide the best service possible, and it's great to see Tailor went the extra mile to assist you!

December 09, 2023

I Always Have A Professional and Curteous Experience. I Always Have A Great Experience When It Comes To Servicing My Vehicle at Lexus of Henderson. More

by ASARTIN1
Recommend Dealer
Yes
Employees Worked With
Tyler
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Dec 11, 2023 -

Lexus of Henderson responded

We're delighted to know that you always have a great experience with us at Lexus of Henderson. We appreciate your loyalty and look forward to continuing our professional service for all your vehicle needs!

December 09, 2023

Rude. Ridiculously overpriced. The people are rude. The service is way overpriced. It sucks that I am forced to do service through Lexus or I would never c More

by SWEETSAMMY317
Recommend Dealer
No
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Jan 15, 2024 -

Lexus of Henderson responded

I am so sorry to hear that the price was higher than anticipated and the customer service was not up to our usual high standards. We strive to deliver top-quality service at a fair cost, and it's disappointing to learn that we've left the wrong impression. If there is anything else you'd like to share, please don't hesitate to get in touch. Thank you, Leslie Church - Customer Relations Manager - 702-228-7736

December 08, 2023

Amazing! I didn't know that a deal could be done through text messages. I was very pleased with how fluid they made it seem. Especially coming out to my home More

by randy.ingel
Recommend Dealer
Yes
Employees Worked With
Louise
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Dec 08, 2023 -

Lexus of Henderson responded

Randy, it's great to know that you found our text message service convenient and efficient. We're glad we could deliver your new vehicle right to your doorstep! Looking forward to assisting you in the future at Lexus of Henderson.

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