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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,069 Reviews

5,069 Reviews of Lexus of Henderson - Service Center

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December 07, 2023

Friendly fast honest and easy to work with. Louise and Thomas made the car buying experience painless More

by craig79
Recommend Dealer
Yes
Employees Worked With
Louise and Thomas
Dec 07, 2023 -

Lexus of Henderson responded

We're elated to know that Louise and Thomas made your car-buying experience at Lexus of Henderson a breeze! Thanks for the positive feedback - safe travels in your new vehicle!

December 06, 2023

Tyler was very helpful in explains the service and how long it will take. Especially the cost. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Lexus of Henderson responded

James, thanks for the five-star review of Lexus of Henderson! We are glad that Tyler was transparent and helpful. See you down the road!

December 06, 2023

Wonderful service. Everyone was super friendly. I felt comfortable enough to go check out new cars while I waited for my service to be complete. More

by ROBBINS.NIKKI
Recommend Dealer
Yes
Employees Worked With
David in Service & Savanna in sales
Dec 06, 2023 -

Lexus of Henderson responded

We're glad to know you had a wonderful experience and felt comfortable exploring new cars while waiting for your service at Lexus of Henderson. Thanks for the positive feedback!

December 06, 2023

I choose to have my car maintenance serviced on Saturday. Don't have to wait too long. and not too many people in the lobby waiting area. I enjoy coffee and snacks in the waiting area and use the computer ne More

by MCFSUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. David P Torrella
Dec 06, 2023 -

Lexus of Henderson responded

It's great to know you had a comfortable and efficient service experience at Lexus of Henderson. We're glad our amenities made your wait more enjoyable! Thanks for choosing us for your car maintenance needs.

December 05, 2023

Her communication with us was excellent and she checked to make sure some things that were important to us were completed. Awesome service! More

by richardmichaelhancock
Recommend Dealer
Yes
Employees Worked With
Leslie Church
Dec 05, 2023 -

richardmichaelhancock responded

.

Dec 05, 2023 -

Lexus of Henderson responded

Thanks so much for recognizing our service team's efforts, Richard! See you next time at Lexus of Henderson - drive safely!

December 05, 2023

It was very positive. Everyone was very courteous and attentive. I described the problem and left the car for evaluation. I described a buzzing noise coming from the engin More

by Billgetreal
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 05, 2023 -

Lexus of Henderson responded

We appreciate your feedback and patience throughout the process! Our team at Lexus of Henderson is committed to providing top-notch service, so we're glad you found our staff courteous and attentive. We apologize for any confusion regarding the battery replacement, but are happy that we were able to eventually identify and fix the issue with your car's engine noise. Thanks again for choosing us!

December 05, 2023

Easy and great service! Tony helped me when I picked up my car and was very informative More

by r.monturi
Recommend Dealer
Yes
Employees Worked With
Daniela and Tony.
Dec 05, 2023 -

Lexus of Henderson responded

We're thrilled Tony could offer expertise and help make your Lexus of Henderson experience a smooth success! Thanks for working with us!

December 05, 2023

Yes, Ms. Danilia is great she explains my services and what done. She has a nice personality; Thank you More

by petersannicolas
Recommend Dealer
Yes
Employees Worked With
Service maintenance for 100,000 miles
Dec 05, 2023 -

Lexus of Henderson responded

Peter, it's great to know that Danilia provided you with excellent service at Lexus of Henderson. We appreciate your feedback and kind words!

December 05, 2023

great customer service will recommend your service to my friends The service was excellent and commendable More

by OLATWINCITIES
Recommend Dealer
Yes
Dec 05, 2023 -

Lexus of Henderson responded

We're so glad to know you had a great experience with us at Lexus of Henderson! Thanks for recommending our service, we truly appreciate it.

December 05, 2023

Kind efficient knowledgeable Explained service current and future Very caring and respectful and responsible I will be back?? More

by shenry8766
Recommend Dealer
Yes
Employees Worked With
David Torrella
Dec 05, 2023 -

Lexus of Henderson responded

Thanks for the review! We're glad to know you found our team at Lexus of Henderson knowledgeable and caring. Looking forward to seeing you again in the future!

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