5,069 Reviews of Lexus of Henderson - Service Center
Tyler was very helpful in explains the service and how long it will take. Especially the cost. long it will take. Especially the cost. More
Wonderful service. Everyone was super friendly. I felt comfortable enough to go check out new cars while I waited for my service to be complete. Everyone was super friendly. I felt comfortable enough to go check out new cars while I waited for my service to be complete. More
I choose to have my car maintenance serviced on Saturday. Don't have to wait too long. and not too many people in the lobby waiting area. I enjoy coffee and snacks in the waiting area and use the computer ne Don't have to wait too long. and not too many people in the lobby waiting area. I enjoy coffee and snacks in the waiting area and use the computer network to reply some business emails. I think the service is very good and efficient. When the car maintenance is completed, the car already washed clean. More
Her communication with us was excellent and she checked to make sure some things that were important to us were completed. Awesome service! to make sure some things that were important to us were completed. Awesome service! More
It was very positive. Everyone was very courteous and attentive. I described the problem and left the car for evaluation. I described a buzzing noise coming from the engin Everyone was very courteous and attentive. I described the problem and left the car for evaluation. I described a buzzing noise coming from the engine compartment. The report was that I had an inappropriate battery that was causing the problem. I said that the problem existed prior to my replacing the battery, but as this was the diagnosis, I felt I had no choice but to proceed as recommended. After replacing the battery I picked up the car and the buzzing sound was still apparent, so I left it for further evaluation. Subsequently, the service department decided that it required insulation on certain areas that were causing the problem. Apparently, replacing an almost new battery at just under $400 was unnecessary and had nothing to do with the problem. We really appreciate the loan vehicle while completing the repairs. More